Stop & Shop is a neighborhood grocer offering a wide assortment with a focus on fresh, healthy options. Customers can choose to shop in-store or online for delivery or same day pickup. The store features a bright, clean, and modern interior that is well stocked and organized, with clearly labeled aisles. The produce section is often noted as immaculate, with items perfectly placed. Some locations receive particular praise for an extremely impressive and clean fish department. However, multiple reviews state that Stop & Shop's prices are high, much pricier than other stores, and even getting ridiculously high. The GO Rewards app is described as sketchy and often doesn't work, with coupons sometimes failing to process at the register, which cashiers may explain but not always solve. While service is generally fine, there are helpful and friendly employees, especially at self-checkout where attendants are nice. Still, some customers prefer regular checkout with a real person. The store is committed to fighting hunger and supporting its communities. While product options are plentiful, the experience with pricing and the app can be a negative for some shoppers.
