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July 2024 by Nicole Ferreira
Was there this weekend and super stoked about cheap shorts to be able to work around the yard in. They happened to be in the "men's" section. Had the experience from the boomer white man folding clothes...who is always folding clothes and typically spending a good deal of time gossiping loud enough about his opinions of the world for customers to hear decided today was the day to teach me about women shopping in the men's clothing aisle. Allow me to set the scene. Super excited trying to decide between a medium and a large. Asking no one...man volunteers.." You have hips, so you can't go with the size you think because men's pants aren't meant for hips". Ya don't say...Then without further prompting he comes over to where I am, a whole table away, to help me find shorts that I didn't ask him to help me find. First off, I have had hips for like 30 years, and have been choosing some men's clothing options for like 20. 2ndly, I don't need reminding. 3rdly, no one asked for your input. 4th.How my hips do or don't fit into the size I choose or from the section I choose them from is literally none of your business. Please go back to folding and perhaps less talky and more cultural competency would be great. Thanks, yours truly, Hips McGee!
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February 2024 by Melissa P.
These club memberships are where it's at when looking to be economical in your grocery shopping when you have kids/ 4+ in your family. Being on a teeeeny tiny little island, there aren't many options unless you want to drive 1.5 hours. So options are limited. When we moved here, we thought we'd keep our Costco membership but oy we were wrong. Two trips to the closest Costco and we caved and joined BJs which is in our back yard. Here's the break down on why I give 3/5: *Location definitely outweighed in this one and they had some of our normal things we liked to get from the big C. *Product availability: usually pretty good. There's always things I can't find and will have to go to shaws for. Things come and go, so always watch if it looks like it's being moved around a lot, there's a good chance it's being phased out. Unfortunately they got rid of my favorite gluten free brownie mix (King Arthur for the WIN!) and didn't seem to care when I asked about it. Actually they told me that it was replaced with another brownie mix which ISNT GLUTEN FREE, so I'm not sure how that even compares. * This brings me to customer service. OMG I SWEAR 75% of the people that work there hate the world. There are at least three ladies in the front end who always have a bad attitude and a scowl on their face. I've been snapped at more times than I can remember and forget being nice to them and striking up conversations- they could care less. There is ONE who is always in a good mood and if she isn't, she doesn't take it out on the customers. In produce, there's one guy who I've heard multiple times say he hates his job- real classy. And the guys that push the carts/ sometimes stock shelves don't pay attention- one almost ran me over as I was exiting today and didn't even care. The greeter at the door even saw it! *Curbside pick up: it's just meh. I've had good experiences, and I've had experiences where I had to come in to get my order because no one ever came out. Otherwise, there are generally good sales and some great products carried here. The hours are great- I love that I can get in at 8am if I'm pressed for time on my way to work.
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December 2023 by Barbara Hogan
Last week I ordered 3 deli sandwich rings for a neighborhood function. The deli staff was very helpful and a pleasure to deal with. The sandwich rings exceeded my expectations with generous amounts of meat and cheese and presented beautifully at our function. I would highly recommend this option if you're looking to feed a crowd.
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December 2023 by Socheat Leakena
Very bad customer service every single day.
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December 2023 by Jeff Fox
BJs is a great place to purchase items in bulk. If you need to fill the pantry up full, it's your one-stop shopping. During Covid, it was a lifesaver litterally. There is a great pre prepared food selection. Electronics (television prices are usually good) toys, clothing, and electronics. There's also a great bakery and you can order birthday cakes as well.
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November 2023 by Anth
Love this place! This club is a tad smaller than some of the other BJ’s, and there is no fuel at this one. However, great deals are still to be had.
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November 2023 by J Fox
BJs is a great place to purchase items in bulk. If you need to fill the pantry up full, it's your one-stop shopping. During Covid, it was a lifesaver litterally. There is a great pre prepared food selection. Electronics (television prices are usually good) toys, clothing, and electronics. There's also a great bakery and you can order birthday cakes as well.
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November 2023 by Kelly Christian
Small location. Small selection. Good for immediate needs. The optometry department is very helpful.
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November 2023 by Dao T.
Its not as large as SAMS but clean and a good deal. They have good tire deals too. Sometimes they seem to be short staffed and long lines.
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November 2023 by Kim I.
This is for the tire store specifically: I actually started off having a few great experiences with Nathan helping me out and being friendly as well. The problem that I need to share is when my man went to the scheduled appointment with the car, paid ahead of time for two tires...then he waited, and waited and waited. He actually waited for nearly an hour before being told that they did not have the tires in stock. Not at any time did the person helping apologize. My other half asked the person what needed to be done. He was told that he/we could order the tires- on our own- and then schedule another appointment with them to place them. I have never heard of this before, but nevertheless- the next step was to void the payment. NO OTHER CHARGE was taken through the credit card machine... the person was unable to void the charge, he said that he didn't know how. Another man named mark came up to help and also said that he could not help. So Daniel had to go to the main customer service desk and they also said that they were not sure if they knew what to do. I decided to go back this morning to find out who helped/didn't really help yesterday. I had to wait for 12 minutes before Mark came to the front. I asked exactly who was working yesterday and was told that it was a man named Nick. I explained to mark that we were not at all happy with the service/lack of service from the day before and I was basically given excuses Again no apology or ownership whatsoever for anything that happened. We would have been willing to take another chance if they would have at least owned the mistake- no chance- There is a reason why this place is always empty. Do NOT waste your time or money going here!!
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August 2023 by Rosemarie Lalena
Terrible customer service from BJ in Middletown RI. Will never order on line again and will never shop in the Middletown RI store!!!
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August 2023 by Mike Litorice
Favor returned.
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May 2023 by Robert S.
As far as I know, this is the only wholesale club on Aquidneck Island. There is no Sam's nor Costco nearby, so this is the only choice for people on the island for wholesale items...there's a Walmart closer to Newport, but it's not a wholesale store. This BJ's is a bit smaller than others but it does have the basic departments like deli, frozen, groceries, health and beauty, small electronics, paper goods, soft drinks, bakery, etc. I went to get some gift cards in here and they had a large selection to choose from.
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May 2023 by hilary pharmakis
I just became a member a few months ago, and I have only been in a handful of times. My first time shopping there, the woman at the register was horrible to my family and I because we had “too much” in our cart. I apologized and told her that this was our first time there and we’ll be sure not to have so much in the cart next time, even though it wasn’t even a full cart. She scoffed at my polite response, and I thought that was incredibly rude.Yesterday, I went to the deli and asked for shaved ham. I received the worst attitude from the woman working. She rolled her eyes and huffed and puffed. After she handed me my food, she again very rudely said “anything else?” I responded “no thank you, I’ll go to shaws” as I’m walking away she YELLED “Have a FANTASTIC day!”If you are miserable, find a new job. Taking your issues out on customers is so unprofessional and rude.I would like to add that two of my neighbors work here and they are sweet, delightful people.
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May 2023 by AE LS
customer service is always great! love using the in person check out they are always very pleasant.
