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September 2023 by Kevin Stone
They did a giant upgrade. Just pay at the machine, drive in, the guys will still guide you in but there's less interaction. Staff is cool
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August 2023 by Kelly Christian
Good. My car never gets completely clean. Good enough to keep going back. I do like the windex and towels.
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July 2023 by Larry C.
They stopped taping down rear wipers on SUV's for some reason. They claimed it was because they changed their system so it was not necessary any more! 2 weeks ago it ripped my rear wiper off my Ford Expedition with only 17,000 miles and broke it. I went to Ford and purchased a new one within 1 hour. $95.04. The company called and refused to pay for the wiper because it looked to them like it was improperly installed from the factory! Needless to say, I got in my car and went to the carwash that it happened, 5907 Fm 2920 Rd, and cancelled my membership and will never go back. I have other friends that the same thing happened to them and they did the same. Unless you want it to happen to you too, I would look elsewhere for a dependable car wash. I DEFINITELY do NOT recommend this one!!
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July 2023 by Spencer Gradley
We use Blue Wave all the time, they’ve been the best on the island for a long time. Free vacuums with wash and the attendants take the time to give you a pre-scrub. Even include towels and spray free of charge to clean down your car after.
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July 2023 by Sarah M.
Got my car fully detailed here. They left some kind of extremely abrasive cleaning solution on my hub caps and ruined all 4 of them. I texted them about it, sent photos, and they never replied. Also when I got in the car, it was wet and smelled like chemicals. Had to drive home with windows open because of the fumes. The moron who cleaned my car just completely overdid it with the cleaning chemicals.
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July 2023 by Paul Silvia
The attendant bringing you through takes pride in what he does..reminded me I had a window down a couple inches great guy.
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June 2023 by Dawn Butkus
I received a gift card for my birthday, for 5 Basic Washes. Today was my 3rd time using it...and I was dealing with a lot of sap spots from parking under a pine tree this morning. I alerted the very nice attendant to this fact. He sprayed a pre-treatment solution on the spots and proceeded to wipe each one individually with a soft cloth. Another attendant appeared and inquired about the issue. He then proceeded to go to the "detail" area, bringing back a bottle of sap remover, and sprayed the entire hood of my truck. The 1st attendant then wiped all of the spots individually again and engaged the wash cycle. I was hopeful, however unsure if these methods would work. To my delightment, they did! ALL of the sap was gone! ABOVE & BEYOND CUSTOMER SERVICE! I will never go to any other carwash!
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May 2023 by Allan Langer
Great place, very friendly staff, and you can't beat a free vacuum! Love it!
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April 2023 by Sara Poirier
Top notch car wash and first rate customer service! Our new car got hit by spray paint from a can that got run over on the road. The windshield and hood were covered in black paint specks. I immediately took it here and the guys advised on the best wash and scrubbed the paint off by hand with a soapy brush before it could set at no extra charge. They are always helpful and friendly. Best customer service in town!
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April 2023 by ERIN PATEL
I stopped at Blue Wave on Easter Sunday to do a quick clean-out of my car. I was in kind of a hurry and short on patience. Shane came over and introduced himself and asked if my floor mats were rubber and told me that he would have the guys in the back spray them down for me. When Shane returned with my mats he took the time to wipe them with towels for me and then layed them out nicely to finish drying in the sun.I've been to a few car washes in my day but I've never had the kind of service I got at Blue Wave that day. What Shane didn't know is that my grandfather had passed away two days before and my mother had been in an accident shortly after...and I was on my way home to New York.Thank you Shane and Blue Wave, sometimes the little things you do in a moment mean more than you will ever know.
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March 2023 by Kevin G
Great car wash !!! I was visiting from NY for a wedding in Newport.My Enterprise rental was very dirty inside and out. I had an exterior wash with added wheel wash. The car came out great. The clean dry towels and window was an added bonus.I'm writing this give a big thank you to a very nice gentleman ( I think he was the owner) . He saw the condition of the vehicle and helped me out. He advised me that I had a free vacuum service with the car wash. A few minutes later a nice young man brought me 2 tokens for the vacuum. The gentleman than came back and put a nice fragrance tree on my rear view mirror! If I lived up there, I'd be there every week. After finishing, I went looking for this nice guy but couldn't find him.Top shelf business ! I wish you continued success.Kevin GarvinService: Full body wash
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March 2023 by Alec Silva
One of the vacuums ate several of my quarters earlier today. Walked around for quite a while looking for anyone to help or someone to complain to. No one was there. This was in the middle of a weekday. Not sure who was watching the cameras. Someone should have assisted me as I went from two different vacuums before finding a working one. It also takes $5 to get started. For what it costs the machines should be in better repair, not marked with duct tape to tell you which machines are vacuums and which ones are floor cleaners and fragrance combos with it. This was my first visit to this location now that I live nearby. With several other car wash places opening in the area and all the signs of neglect here I'm sure this one with will either have to step it's game up or won't last long.
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February 2023 by Anthony Hopf
Solid car wash. Guys at the start do a nice job of getting the front and back areas of the vehicle that the spray or wash wouldn't get normally. I'll stop by again
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February 2023 by Peter Howland
Great car wash! Really appreciate the roominess and the commentary towels and window wash spray bottles.
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January 2023 by Alex Flannery
A touch car wash that does not damage my clear coat, and looks new with the platinum wash. 10/10.
