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June 2024 by Christopher Shea
Had a great experience purchasing a new vehicle.
Got the best price out of 9 dealers. The staff was upfront and Professional
Will be doing future bussiness with Langway Nissan/Toyota.
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May 2024 by jeffrey yewell
I came in to have a tire plugged with the expectation that I would return the next day to have the tire replaced. The mechanic patched the tire, and I haven't had any more issues.
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May 2024 by John Aguiar
Correct your hours!
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April 2024 by Deborah KVH
Wayne Woodmansee made the experience exceptional. I did look for the same car at Balise in Warwick and also a dealer in Dartmouth after my initial visit as they had more inventory at the time, but came back to work with Wayne as he went above and beyond with service and also found me exactly what I wanted. I will always come back to Langway in the future and have already recommended Wayne to my friends. He was recommended to me by another satisfied customer, Tony Cavanaugh who has worked with Wayne several times in the past. Wayne made the whole experience fun and I feel extremely satisfied with the service and the car.
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March 2024 by Jessica Violet
Everyone that helped me was very helpful in getting me into a new lease! Very impressed and happy with my time at Nissan.
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January 2024 by Gerrie Beebe
Excellent encounter with all staff members. They were personable, efficient and knowledgeable
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January 2024 by Pat Biastre
I have a very cynical view about car salesman but Wayne Woodmansee changed all that
my daughter had purchased a Nissan from Wayne and she spoke very highly of him his friendly, knowledgeable and reassuring attitude was something I was taken back by you have a gem of an employee in Wayne that something to be proud of
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November 2023 by Linda Hilliard
State Inspection and oil change done in record time.
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November 2023 by Mack Bryan
A Nightmare at Langway Nissan: A Customer's Horror Story
My recent experience at Langway Nissan dealership has been nothing short of a nightmare. I came armed with a specific diagnostic code from a certified Nissan mechanic, hoping for a straightforward resolution. Little did I know, Langway Nissan had other plans.
Upon contacting them, I was instructed to bring my car in for yet another round of diagnostics, despite having already provided them with the relevant code. This initial red flag should have been enough to warn me of the ordeal ahead.
After surrendering my car, Langway Nissan proceeded to charge me for their "services." To add insult to injury, they informed me that I needed to replace the passenger side seat cushion—a jaw-dropping $2,500 expense. What's worse, there was no guarantee that this would even solve the problem, and further diagnostics might be necessary.
In my pursuit of clarity, I requested a detailed receipt and a breakdown of the work performed. To my dismay, all I received was confirmation that they had merely rerun the same code I had already provided. Their solution? To follow the steps in the "Nissan mechanic step-by-step book," which conveniently began with replacing the seat. No further information or explanation was provided about the mechanic's actions.
I am absolutely livid at the utter lack of respect, integrity, and professionalism displayed by Langway Nissan. They exhibited a blatant disregard for my time, money, and trust. It is unfathomable that a supposedly reputable dealership would stoop to such lows, offering the bare minimum in terms of service and assistance.
I strongly caution anyone considering Langway Nissan for their automotive needs to think twice. This experience has left me deeply disappointed and disillusioned. It is my sincere hope that this review serves as a warning to potential customers, urging them to seek more reliable and trustworthy alternatives.
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November 2023 by Michael Krull
Met all my expectations! Thank you.?
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November 2023 by Michelle Sullivan
We recently purchased this vehicle and noticed some issues when we brought the car home. Russ and Adam (sales) and Jeff, Chris, and Cynthia (and the whole service team) went above and beyond to resolve the issues quickly and professionally. The staff at Langway are the reason we keep coming back! Thank you!
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November 2023 by Mack B.
Title: A Nightmare at Langway Nissan: A Customer's Horror StoryMy recent experience at Langway Nissan dealership has been nothing short of a nightmare. I came armed with a specific diagnostic code from a certified Nissan mechanic, hoping for a straightforward resolution. Little did I know, Langway Nissan had other plans.Upon contacting them, I was instructed to bring my car in for yet another round of diagnostics, despite having already provided them with the relevant code. This initial red flag should have been enough to warn me of the ordeal ahead.After surrendering my car, Langway Nissan proceeded to charge me for their "services." To add insult to injury, they informed me that I needed to replace the passenger side seat cushion--a jaw-dropping $2,500 expense. What's worse, there was no guarantee that this would even solve the problem, and further diagnostics might be necessary.In my pursuit of clarity, I requested a detailed receipt and a breakdown of the work performed. To my dismay, all I received was confirmation that they had merely rerun the same code I had already provided. Their solution? To follow the steps in the "Nissan mechanic step-by-step book," which conveniently began with replacing the seat. No further information or explanation was provided about the mechanic's actions.I am absolutely livid at the utter lack of respect, integrity, and professionalism displayed by Langway Nissan. They exhibited a blatant disregard for my time, money, and trust. It is unfathomable that a supposedly reputable dealership would stoop to such lows, offering the bare minimum in terms of service and assistance.I strongly caution anyone considering Langway Nissan for their automotive needs to think twice. This experience has left me deeply disappointed and disillusioned. It is my sincere hope that this review serves as a warning to potential customers, urging them to seek more reliable and trustworthy alternatives.
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October 2023 by Kathryn A
Purchased a Nissan from Wayne at Langway. It was a great experience, no pressure, great deal on car and trade-in.
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October 2023 by CapWalks1
My salesman, Kris, was a former mechanic and very knowledgeable about the vehicles I looked at. Regarding the final price workup, Langway Nissan didn't have any "extra" costs, such as ceramic coating..., which I have seen other dealerships add to a vehicle. I got a fair deal and am very happy with my purchase.
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September 2023 by CapWalks1 W.
I have been using Langway Nissan of Newport for servicing my cars for several years because I found them to be cost-competitive and very responsive to me as a customer compared to the other garages in the area. I recently traded my 18-year-old Nissan Frontier for a new Nissan Frontier Pro-4X, and I couldn't be more pleased with the purchase. I got a fair deal on my trade-in, and the truck's price was below MSRP. My salesman was a former mechanic who could answer my technical questions. I recommend this dealership to anyone.
