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February 2024 by Albert Ferreira
everything you Need for your pet
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October 2023 by Kel
the location is a few blocks from my cousins' house. i should have bought them a water dog with an aquarium when they were sold here.
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October 2023 by Nicole Francis
I come here often to get food and supplies for my lizards. I like that the location is so convenient and there’s plenty of parking available. Most of the time they have what I need in stock. The best thing about this Petco is the employees! They’re always so friendly and helpful, even when it’s short staffed.
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September 2023 by B N C
They're over charging for grooming to begin with. But then they charge you for every tiny little thing they can. Like I guess if you don't want your entire dog to be cut one length, then you're gonna have to shell out the big bucks. I've never in my life had a groomer charge me extra for "shaving" or "scissoring". It doesn't make any sense at all. I've been charged extra for post-surgery matting, but I was warned ahead of time. I guess our previous groomer was just an actual professional lol. Charging for each and every change in fur length? They're gonna charge you for each clipper guard they use. What a joke. Super dishonest business practices.I don't accept that copy and paste apology response?
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August 2023 by Tim Silvia
Great store with great employees and product selection and prices in Middletown RI.
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July 2023 by Jason Brito
Nice store, but no staff. Tried in vain to find someone to help me with some saltwater fish selections but after 30 minutes I gave up and left empty handed. It's a 35-40 min drive to the store so it's pretty frustrating to not be able to get what I wanted.
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July 2023 by Beth McMurray
Angela is a great grooming expert. She understands our needs and is very accomodating. My dog is happy! I am Happy!
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June 2023 by mary beth garrett
Helpful clerk. I was wanting the price of a dog shampoo online and clerk was nice and guided me.The reason for the 3 stars was because the ladies room was disgusting! Tufts of dog hair on floor toilet filthy with a ring of filth at the base on floor.. no soap but a bottle of cleanser next to sink.. so bad. Really upsetting for a big company…
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May 2023 by Richard Gottlieb
The staff is very helpful and knowledgeable. I especially like Brianna she is one of the groomers that I completely I trust with cutting my dogs nails. Everytime she cuts Ripley's nails Ripley growls at her but at the same time she is wagging her tail just to tell her that it's okay. Thank you for taking such good care of my dog Brianna.
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May 2023 by Ginger McCloy
Great value and excellent service. I highly recommend their grooming services!
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April 2023 by Diana Britton
I always get friendly and helpful service. I oten use pick up service and it is always quite fast. Prices are comparable to another local pet supply store; however, I never get in-store coupons for the products.
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March 2023 by William Busby
No pets a little dirty but I think we may have caught them in a clean up.
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February 2023 by Jname Glast
Petco's Vital Pet program is a rip off and just a gimmick to get you to come to the store and spend money (or buy online). I specifically asked if I could cancel anytime and I was told yes. But it is not true. You have to commit for 1 yr and the program has an auto re-new feature that you have to intentionally turn off. I was also told that if you have 3 or more pets, it was $17.99/month. But they neglected to say it is $17.99 for EACH pet. My pets are very particular with their food. I was told Petco carries the brand of food I buy. Which was true, but Petco doesn't carry the specific flavors they will eat. When the time is up, I will not be setting foot in that store again. Their prices are too high and I can get everything I need some place else at a much cheaper price without deceit.
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December 2022 by Meghan
The petco in Middletown, RI does not have any managers who know what they are doing. The either don't have the power to override an issue or don't care. Their answer is call corporate. I've had too many issues with simple transactions to bother with calling their 1-800 number. I'm just going to shop elsewhere. A manager should within reason be able to solve your issues in store. You should not have to call their 1-800 number.
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December 2022 by Even Littler Jen
I had an amazing experience at Petco recently! I went to have my small senior dog groomed for the first time. I had just adopted her from an elderly gentleman who is now unable to provide her with proper care. I was terrified of her reaction, and apparently, it showed ? The whole staff were completely understanding and took extra time to reassure me and to make sure that my pet was comfortable. Excellent, superb job overall! I would recommend this store and it’s staff to anyone & everyone. Kindness & patience goes a long way in this day in age. Thanks, Petco! A+++
