West Marine Newport is a leading marine supply store in the area, carrying a full selection of parts, accessories, and apparel for boaters. The staff provides absolutely positively amazing and knowledgeable customer service, with helpful and extremely knowledgeable employees who can walk customers through every step. They offer personalized and pleasant service, checking on customers and helping them find exact specific parts. The staff is noted as an asset, pointing customers toward everything needed to keep a boat in good condition. However, some feedback mentions concerns about rudeness and management.
Hello, I spoke with Alise today 6/20/26, I was requesting information about Rhode Island Fishing License, I was on the phone for a lengthy amount of time with Alise he was very knowledgeable & acted very professional. It must be a pleasure for West Marine to have someone like Alise working for your company. Again Thank... read full comment
May 2026
Had an employee help me with sizing of rain gear and boots. She even went the extra mile and checked for clearance items in my size. Left a happy customer 👍
April 2026
WM Warwick is a great store, because of the staff. Always attentive and informative.
