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January 2024 by Robert S.
We went shopping this morning in South County and my husband's car battery died. We called AAA and the dispatcher said it was going to take 30-45 min for the mobile assistance to arrive. We were giving a link to track the progress of the arrival, but it kept giving some erroneous information. We called the dispatcher a few times and even though the lady was nice, she kept giving us information that did not agree with what the AAA guy knew and/or said upon arrival. There seemed to be a disconnect between the dispatcher and the person coming to help us. We also were given the contact information of the guy, but even though we tried to chat and phone call the number, it did not go through. When Don, the guy arrived, he said, nothing comes through via his cellphone... Anyway, he checked the battery and it was dead....so we ended up buying a new battery on the spot...about $200. Easy.
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December 2023 by Renee Giusti
Allow some time for your visit!
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November 2023 by C Keating
Excellent experience! Even though I didn’t have an appointment, the agent was more than happy to handle my request, which he processed quickly and efficiently. Thanks for the professional customer service! Highly recommended.
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November 2023 by Walter
Really good people
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November 2023 by bobby bruin
Can’t get anyone to answer the phone and they hang up
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October 2023 by Joseph Deady
Very helpful and very friendly
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September 2023 by Private
Waiting almost four hours and before truck came...no status on app or via phone. It's cold, it's late, I have to use the restroom. They said truck coming from over ns hours away and suggested I leave the car and Uber home...out of state. They continually lied to me about him being five.minutes away etc. On the meantime I hired them canceled someone else due to their lies. Driver got "here" only to go to the wrong place. Then he found me but didn't know why he was here. Last, he opened my door with me sitting inside without knocking or anything - safety issue. Not impressed.
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August 2023 by Jeffrey Clowes
Getting ez pass super easy
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August 2023 by Arlene Tunney
Very helpful in renewing my license
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July 2023 by Bill Parks
Good afternoon, I was in the need of AAA services. My battery was dead spoke with customer service and was given a time when AAA technician would assist me . Technician Don 66 arrived on time. Don was very pleasant and assessed the problem after running a few tests. We needed a new battery and was given a price, the price was cheaper than what my mechanic had quoted me. Don installed a new battery quickly.,we were also given a 6 year warranty. Thank you Don it was a pleasure meeting you.
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July 2023 by Lisa T
VERY nice staff, helpful. Was able to get my IDP without an appt. Not a member, either. I had assumed an IDP was a DMV service, but its NOT. So, if you are working off the same assumption that I was, you're in luck! I arrived right when they opened and was all done in 10 minutes. Great experience!
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July 2023 by Frank Serpico
You will SAVE TIME just going to the DMV to renew your license. If I could rate AAA negative 12 stars..I would. It preys upon peace of mind and no longer offers that.
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July 2023 by Debbie Knight
Made an appointment for license renewal. Was in and out in 15 minutes
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June 2023 by Margaret C.
I've had to utilize this location which is not close to my house a couple of times now. In a world where everything seems to be a process, I have never had an issue at this branch in Narragansett. The staff is helpful and friendly. I needed a registration renewed and I showed up without an appointment, not knowing I needed one, and they took me right away. Thank you AAA for being so accommodating
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May 2023 by richard leong
Personable staff. Courteous and efficient the staff helped us with our dmv needs and membership changes all in one quick appointment
