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November 2025 by Priscilla Petrarca
Customer Service was awesome! The vehicle needed extra services to be done- windshield wipers/ the rain guards also needed to replaced not just one. All services were completed.
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November 2025 by Andrii Mamotenko
I recently purchased a cargo van for my business from Chris, and the entire experience was excellent from start to finish. Chris is knowledgeable, honest, and extremely professional. He took the time to explain every detail, answered all my questions, and made sure I got exactly the vehicle I needed for work.
The process was smooth, quick, and stress-free. I truly appreciate his customer service and attention to detail.
Highly recommend Chris to anyone looking for a reliable commercial vehicle. Great experience!
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November 2025 by Evan Speck
My door latch on my side door failed on my company van while I was driving and the door opened. There was no way to keep the door closed and I had to wedge it shut with a shovel to drive to the dealership. The dealership overnighted me a part to keep my van on the road for business. They took the van in first thing to get it repaired. I had a funeral that same morning to attend and they gave me a loaner to drive to the funeral while the van was worked on. I can’t thank them enough for their service and going above and beyond.
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November 2025 by Ron coughlin
Fatastic service and transaction!
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November 2025 by Angela Langevin
Flood Ford of Narragansett has consistently provided an unsatisfactory service experience since I purchased my 2016 Ford F-150 and extended warranty there two years ago.
On multiple occasions, I brought the truck in for specific issues and was told nothing was wrong, yet unrelated repairs—typically not covered under the warranty—were identified instead. In both cases, independent shops were able to diagnose and resolve the problem immediately.
Scheduling has also been difficult. Appointments often require weeks of waiting, and repairs frequently extend beyond the original estimate. Updates are limited, and I often leave without clear explanations or accountability for delays.
During my visits, I have felt that my concerns were not taken seriously and that my explanations were dismissed rather than addressed. When I requested the courtesy shuttle included in my warranty, the response made it seem like an inconvenience to provide—even though this benefit has been honored without issue at other Ford dealerships.
Given the pattern of poor communication, inconsistent assessments, and the difficulty of utilizing warranty benefits, I now drive over an hour and a half to another Ford dealer out of state for service.
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November 2025 by Linda St Coeur
Chris Fyfe is the best. We have bought five cars through him. He’s knowledgeable, friendly, courteous and fun. He takes the stress out of buying a car. He is there after the sale also. Blake Enright made the process of Filling out the paper work a breeze. They had it all set up and ready for the signatures. Didn’t have to sit there for hours. He was pleasant and enjoyable. Don’t lose these two. They are the best.
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November 2025 by Markus Welderbee
Friendly staff and great service ! Best dealership in new England for a stress free transaction! Thanks again
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November 2025 by Joseph Doorley
Pleasure to work with all the way around. Purchasing a new vehicle is never not stressful but Tim, Chris and Michelle made it less so. Plus luv my new vehicle. I will be back. I am a fan of the service department also, Peter and others have always made that a low stress situation. Just my two cents.
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November 2025 by Thom Cahir
Great service, I just wish it hadn't taken almost a week for parts to arrive.
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November 2025 by J Driscoll
Everyone was great to work with!
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November 2025 by John Palmer
Brought in for recall repair, work was done quickly & correctly. All people I met with
We're polite & courteous.
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October 2025 by Robert Durant
This was the easiest car purchase we have ever had (we actually bought two because ours were totaled by a falling tree). Mat, our salesperson, was knowledgable about every vehicle we asked him to show us and provided the pros and cons of each option. He provided a fair price on each of the vehicles. Blake, who handled the finance did so quickly and efficiently and then Mat set up the bells and whistles with us. A great experience.
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October 2025 by London Endicott
Excellent Professional Service. Highly knowledgeable staff. Willingness to go above and beyond. Exceptional customer interaction. Highly recommend doing business highly recommend doing business with flood Ford in Narragansett
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October 2025 by Matthew Lawber
Very happy with my new car and the buying experience at flood ford Narragansett.
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October 2025 by James Burns
I wanted to trade my 2018 Limited edition F350 with low mileage of 59k miles for a 2021 Ford Raptor for $65k . My family and I have purchased at least 6 vehicles from them . My F350 should at least sell for the same price as the Raptor with 37k miles. My sales rep was very knowledgeable but not willing or able to lower his price a little to get the deal through . So I'm looking elsewhere and found something very very comparable a 2023 Limited edition F-150 hybrid for $52k. 38k miles
