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October 2024 by VIVIAN QUINN
Recently, I attempted to return an unused box of litter for exchange and for which I did not have proper documentation. The staff was extremely helpful and spent considerable time sorting through multiple purchases as I had given them the wrong purchase date. I find this store well organized with a wide array of products and a staff that is friendly, attentive and helpful, even carrying heavy products to your car. Thank you, Cat Mom
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October 2024 by Gwen RN (GwenRN)
$14.00 for nail trim. Helpful staff
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September 2024 by Dacks
Very expensive
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September 2024 by Jay Kane
I’ve been a regular customer of pet supplies plus for years now but this particular location did not meet our expectations. In fact, I’d advise people not to shop here. While I was shopping I badly cut my leg open on one of their shelves that was sticking out and rusty. I needed a tetanus shot & the store manager didn’t do anything except give me a small bandaid (the first aid kit was also dirty). The shelf is completely sticking into the aisle and a hazard. It needs to be taken down and something tells me it won’t be. Don’t go here!
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September 2024 by Jane Northrup
Loved the grooming experience. Very happy about and my pup will be back for another grooming! ?
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September 2024 by mary mckearney
Pet Supplies Plus in Narragansett, Rhode Island is a fantastic place to shop for all your pet’s needs Their grooming services are one of the best and our dog (Lillie) gets so excited when she goes to see her friend Amber. Amber has been our Yorkie’s groomer at Pet Supplies Plus for over two years. She truly loves the dogs she grooms and it shows in her work….and the dogs love her back. My mother and sister also bring their dogs to see Amber. Pet Supplies Plus is a ‘one stop shop’ and my experiences there have always been great. They have a very knowledgeable and well trained staff and I would not go anywhere else.
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August 2024 by Craig Conover
Our groomer at Pet Supplies claims she is experienced and an expert with Great Pyrenees. Without our consent or knowledge she shaved parts of his coat down to the bare skin and did not communicate with us that she did so. It was behind his ear on his neck and he ended up getting an infection that required Vet care totaling over $350. We made it clear before the grooming to not shave a Pyrenees and she did so anyway and again did not inform us. When discussed the following day she proceeded to play dumb and act like she had no knowledge of it and she deflected stating it was our fault the area was irritated and had nothing to do with her or Pet supplies. We were just seeking some acknowledgment and communication. Management did not really listen to our concerns and just supported the groomer and stated we signed the paper in fine print authorizing the shaving. The groomer is not a professional, doesn’t listen, deflects and created a problem with our Pyrenees and then removes herself from any accountability.
Never going back to Pet Supplies for anything.
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August 2024 by Vanessa Bathgate
Always find the items I need. Love being able to donate when checking out. Friendly sales associates.
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August 2024 by Linda Shippee
The selection of dog and cat food is incredible.
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July 2024 by carole marchese
THE GROOMING STAFF (ESPECIALLY STEPHANIE) ARE OUTSTANDING AND VERY KIND TO THE DOGS
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June 2024 by patricia martino
Great store. Good selection of products.
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June 2024 by William Barber
The best!
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May 2024 by Ann Tomlinson
Great store, employees are so nice and very knowledgeable. Great experience with the grooming shop too.
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March 2024 by GeorgeandDad Decker
Grabbed a few treats for my fur baby.
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March 2024 by Stella F
Very happy with the customer service in this store!
