August 2021 by Lauren H.
Hands down, they have the absolute rudest woman running that store. Perhaps she's the owner, I am not sure. One thing I am sure of is that she's needs an attitude adjustment. I was walking around town and popped into her shop. I had my dog with me. She is only 25lbs and extremely well-behaved. She is also a certified support animal and legally, is allowed to go anywhere with me. Block has always been an extremely dog-friendly place and I've been coming here every summer for over 20 years. Nowhere did I see a sign that says dogs aren't allowed in the shop. I usually ask first anyway but I couldn't differentiate between employees and customers when I entered. She came up to me and in a very rude tone, told me "no dogs allowed." I immediately apologized and went to leave like a respectful and polite person would. Then she made a snarky comment "you can't just bring dogs anywhere." First of all, I am aware of that, thanks. I could have mentioned that she's a support animal but I didn't even bother because of the obnoxious tone this woman used with me. There's no world where I would ever give her a penny of my hard-earned money at this point. You work in a customer service based industry - in a seasonal resort town no less. Here's a tip, BE KIND! Nobody needs your basic Joanna Gaines nautical decor that badly anyway.
