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November 2023 by Natalia Farah
The store’s owner is really nice and kind. I had a mishap coming off the ferry and ended up with a bad hand scratch. The general store was closed, so I couldn’t get bandages. But when I went into the Wave store, the owner saw my injured hand and gave me peroxide and bandages for free.Besides the friendly owner, the store has some really cute stuff.
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October 2023 by P.J. Brewer
Happy to find that Wave is on the block next to the hotel that was destroyed in a fire a few weeks ago. They’ve always got great stuff, especially hats that are perfect for people who are traveling light.
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August 2023 by Patrick McStay
Dennis the owner was very kind and understanding when the squeeze ball my 4yr old got from the shop down the street exploded all over the floor in the store. Great selection of surf gear and friendly staff. Highly recommend.
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February 2023 by Ariana graziano
The wave has the best quality merch on the island and the staff is always kind and welcoming, definitely my favorite place to shop :)
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September 2022 by P.J. B.
I bought 2 hats-they were marked down because the season is ending. Total was a little more than $40. My credit card charge came through with ten times that. My credit card company said I maybe could get this taken care of faster if I contacted the business. I have called their number repeatedly, even waiting until the weekend. No answer. No email available to contact them.
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September 2022 by Michael Tedeschi
Cool merch for sale here. Purchased a pink bucket hat -- quality is very nice. A bit pricey but it seems like you get what you pay for!
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August 2022 by Sarah Latham
Dennis was awesome. Had exactly what merchandise I was looking for. He could not have been nicer. Bought several things and will definitely go back next time I’m on the island.
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November 2021 by Sandra Berrigan
The best part of my Block Island vacation was stopping at The Wave before going back on the ferry. I did way more shopping then I had anticipated, because they had such a great selection with amazing prices. The staff was very helpful with finding items in my size, and making sure I got out in time to catch the ferry. I will definitely be back. Sandy Berrigan
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October 2021 by Shyla Velez
The Wave was one of the best shops I have visited on block island.I was greeted by a Very wonderful owner who helped me out tremendously.The Clothes are great an also Great prices to match, good variety of clothing to choose from .Also has one of the best very friendly Beautiful cats I have seen.Will definitely be returning for more clothes and other items
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July 2021 by Brook Trout
The shop looks ok but the hospitality is absolutely horrendous. You cannot shop in peace or ask about the prices of items without the owner of the store being very argumentative and aggressive. Would not recommend to anyone.
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July 2021 by Old Line State Fishing
The owner was very rude when I was inquiring about the price of an item I was seeking to purchase. I would never go back because of how badly the owner treats their customers. Beware of the nasty rude owner.
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September 2020 by Christine
This store was so welcoming. The owner and his daughter was Unbelievably kind and helpful. I bought a sweater dress, and a pair of reef Sandals. I absolutely felt like family. The quality of the merchandise is phenomenal! I actually just got bleach on the sweater dress and wanted to buy two more. If the owner gets this please email me.
[email protected]. It was a pleasure to Do business with you! And, I will forever be a customer! See you next season.
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September 2020 by Marilyn R.
I love that you can still find great costumer service in retail. I wanted to buy a shirt, but my size was not available. Instead of being told that it was not available, Dennis went out of his way to offer to ship the shirt to my house once he received his shipment. He also provided me with direct text message follow ups to let me know the status of my shipment--an added plus to set expectations. As a small business owner myself, this is the type of costumer experience that will gain and retain loyal costumers!
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August 2020 by Carla L
Purchased a sweater and it had a rip in it.
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August 2020 by Carla L.
I bought this sweater and didn't realize there was a hole in it until I got on the boat. Their phone number just says they are busy.
