-
May 2024 by Lois
What a beautiful experience. I did t know which beautiful piece to look at first.Clothes for every occasion and the workers couldnt be nicer what a pleasure to find unique hand picked
Dresses and pants sweaters and beachwear!
-
December 2023 by Michele traina-delph
Saw a unique sweater in the window that I really wanted. Went back three times and, even though it says online that it's open, the store was still closed one hour after stated opening time. So disappointed.
-
October 2023 by Anita Maguire
Very pretty shop in Newport. Many unique items, like handbags, clothing, and decorations.
-
September 2023 by Vicki Geraghty
The worst shopping experience of my life. They sold me a pair of shoes, when I got home I realised they were a different tone. When I tried to return the faulty shoes I was yelled at, humiliated and kicked out of the store and followed down the street by a second sales assistant.
-
September 2023 by Holly Latulippe
I absolutley love this little shop! I was here in the summer of 2022 and found several staple clothing items I've worn all year! I came back in the summer of 2023 with cute sandals that had broke a few months ago. The owner was so accommodating despite the fact I brought them back way after the return/refund policy. She offered to replace the shoes or give me a store credit. I was thrilled to walk away with a replacement pair of shoes. I highly recommend this store!
-
September 2022 by Delia B.
The man that works here (I believe he is the owner) is absolutely NASTY. he is disrespectful, downgrades people, and talks to you as if he regards you significantly less than he is. You would think owning a retail shop you would be all about customer service and wanting people to come in and purchase from you. My friend and I went in, both with simple asks and he was talking on the phone, wouldn't give us a straight answer and even got so pissed he walked out of his own store accusing us of "business interruption." Too bad you lost money from 8 girls right there. Absolutely nasty, do not shop here, he's a miserable and rude
-
September 2022 by Patricia Vecchione
A fun shop on lower Thames in Newport. Real reasonably priced and very fashion forward clothing for women of all ages. Nice owner.
-
July 2022 by James M
Visiting Newport for vacation, this store was unfortunately the first one I went into. Experienced outright discrimination. Short blonde chubby women followed my little brother around the store non stop. The owner also was there and was rude. This place just gave me the weirdest and strangest vibe. Going to report and leave this same review on as many platforms as I can. I don’t recommend this store at all, not to mention the stuff they are selling does not look good at all.
-
June 2022 by Angie Gutekunst
Went in for a pair of jeans and the store owner was very rude. Wouldn’t give me the time of day because I wasn’t wearing my money. Tried on jeans, put them down. She only offered a rude remark.
-
October 2021 by Ellenye G.
I love this store & the owners. They are absolutely the nicest people. Every purchasing experience in this store has been a favorable one. The owners were even nice enough to offer suggestions for great restaurants & tours in Newport. I really like their chic styles of clothing. They seem to have some thing for every age group. I have also ordered clothing from them on the phone, which they quickly packaged and mailed to me. I think most people would really like this store.
-
September 2020 by Andrea Sikora-Cukier
Bait and Switch! Totally unscrupulous business practices! They chose the wrong customer! I have the envelope and sandals that were changed out from the original Grandco White EXACT SIZE 7! Imagine the surprise visiting the friend who purchased them, watched them be placed in box, paying and trusting these locals to switch them out for a cheaper mass produced sandal size 6-7 BROWN!
-
July 2020 by Arah Y.
I'm writing this as I stand outside the store shaking. I am furious that the cashier thinks it's acceptable to talk about fearing the Chinese due to the coronavirus loudly as I, an Asian woman, came into make a purchase. Disgusting and your staff shouldn't be discussing politics and conspiracy theories on the clock. Will never return here this the worst retail experience I have ever had. HIRE STAFF THATS NOT RACIST.
-
June 2019 by Emma L.
Absolutely terrible store! The owner , Michelle, was previously arrested for selling counterfeit items and for fraud! They don't pay their employees minimum wage of $10.50 an hour and make them work longer hours than legal!! Very shady business! Please watch out and DO NOT GIVE THEM YOUR MONEY!! Super creepy people!!!
-
June 2019 by Helen Hames
I had a great shopping experience here. I had a conversation with the owner about the history of Newport shopping patterns over the past 9 years. Michelle was welcoming and it was a great start to my day! Oh, and I love my new dress!
-
March 2019 by D. Edward Drain
I went into Chez Shell while I was on a business trip to Newport, RI. I was just browsing for a gift for my wife. Nothing specific, just looking. I was approached by a woman who asked if I needed help. I told her I was looking for something for my wife. She started asking questions about my wife and what she liked. While we were talking, the woman showed me several items she thought I would like. The next thing I knew, I had selected a couple of blouses and a skirt. I have to say that the selection was amazing and the prices and quality were great. The woman was very friendly and extremely knowledgeable about her products. She was happy to help. When I got home, I gave my wife her new clothes. Needless to say she was excited about what I had picked for her, thanks to the woman at the store. My wife said she wants to go with me back to Chez Shell so she can see everything they have. Thanks Chez Shell for making my wife very happy.
