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October 2023 by Dan McCarthy
Food was bad, and coffee was god awful. Drink didn’t even taste like coffee. Took forever and guy tried charging me for an extra coffee claiming he didn’t charge me. Terrible experience. Worst coffee place in Newport.
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August 2023 by Karen Jensen
Ok. I'm going to give them 5 stars even though my sandwhich was ALL the way messed up. It was just condiments. BUT! The avocado mash snd champagne mustard on grilled sourdough was still delicious. I hope they are a little more prepared for customers next time, but I will go back!!
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August 2023 by Alex Madrigal
Menu is great, food is delicious, staff is friendly EXCEPT for their GM who is a BULLY & THUG.Let me explain - today was third day in a row that we go there and my toddler wanted to wash her hands after getting jelly on them. Within seconds of walking into the bathroom, there is a knock on the door asking if there was a cell phone in there. I looked around and confirmed there was. I was then asked if I could pass it back, but if you’ve been in a public bathroom with a toddler, you know it’s chaotic and I simply could not. So I said “we’re almost done will be right out.”About 20 seconds later there was banging on the door that startled my 3 year old and caught the attention of others in the cafe. Instantly, the same voice from before said “I’m the general manager, I need my phone,” in a very demanding manner.We were walking out and as I handed It to him, I said “Sorry, but was busy and you wouldn’t have wanted me to hand you the phone until after we were finished washing our hands.”What followed that was nothing bud rude, disrespectful and nasty as he walked into the kitchen and started swearing and dropping f bombs in the kitchen loud enough for my 3 year old and other customers to hear.That man has single handedly ruined the experience and can bring the whole business down on his own with that level of customer service.Oh and by the way, as the GM of the business, please ensure you have paper towels and soap in the bathroom as this was the second time there were none!
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August 2023 by Alex M.
Menu is great, food is delicious, staff is friendly EXCEPT for their GM who is a BULLY & THUG. Let me explain - today was third day in a row that we go there and my toddler wanted to wash her hands after getting jelly on them. Within seconds of walking into the bathroom, there is a knock on the door asking if there was a cell phone in there. I looked around and confirmed there was. I was then asked if I could pass it back, but if you've been in a public bathroom with a toddler, you know it's chaotic and I simply could not. So I said "we're almost done will be right out." About 20 seconds later there was banging on the door that startled my 3 year old and caught the attention of others in the cafe. Instantly, the same voice from before said "I'm the general manager, I need my phone," in a very demanding manner. We were walking out and as I handed It to him, I said "Sorry, but was busy and you wouldn't have wanted me to hand you the phone until after we were finished washing our hands." What followed that was nothing bud rude, disrespectful and nasty as he walked into the kitchen and started swearing and dropping f bombs in the kitchen loud enough for my 3 year old and other customers to hear. That man has single handedly ruined the experience and can bring the whole business down on his own with that level of customer service. Oh and by the way, as the GM of the business, please ensure you have paper towels and soap in the bathroom as this was the second time there were none!
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July 2023 by srfna
BEST CACAO I HAVE EVER HAD. The variety on the menu caters to all tastes. To all those reviews that say the staff is rude, please remember this place is a training program so let them know how they can be better. To all those reviews who say they had to wait long periods of time, remember that on weekends Newport hosts all kinds of festivals and to Jazmine Santiago, today I happen to know that the internet service went down in the city and they lost a lot of business through no fault of their own. This is not a S--bucks and that's what I like about it. I don't mind the wait to be in an atmosphere that is more real. Locally grown produce a +++. The only thing I would say is that the owner needs to get a full-time manager.
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July 2023 by Jazmine Santiago
AWFUL EXPERIENCE. Ordered the night before on a Saturday to ensure our order was ready for Sunday morning prior to an event and they CANCELLED our orders without any notification. Told us after we showed up and went inside looking for our order. We then waited in line for 20-30 minutes only for the cashier to say that their kitchen was CLOSED. Not the first time they haven’t communicated to us that they were out of certain food. We’ve showed up 2 times prior after ordering online only for them to say “sorry we ran out” but didn’t notify us until after we waited in line. We are locals and this is VERY DISAPPOINTING. Used to be one of our favorite places to eat and it has gone VERY DOWNHILL.
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July 2023 by Joe M.
Placed an order online. Paid for it online. Arrived to pick it up. Hear an audible "oh $hit". They appeared to scramble to make the order. Waited 10 minutes. Asked status. Was then told they were no longer taking lunch orders. It was 12:30pm. This place is chronically poorly run.
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July 2023 by Jasmine S.
This place has gone so downhill - I say this as as someone who used to pick up a sandwich and ice coffee here once every two weeks, who lives here full time. The food looked unappetizing and cold and the açaí bowl I tried to order was still $14 with 4 ingredients missing. Service is also abysmal. You're better off heading to Ash Mart across the street.
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July 2023 by Irene M.
They weren't busy so no issues with service. Order taken and served promptly. Food tasted fresh.
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July 2023 by Jack Tieken
I really liked the place. It's interior is really nice and chill. My favorite part of the interior is the art. It's really cool that there's art being sold.I tried the Cacao. It was a version of Hot Chocolate, which was nice. I tried the St. Augustin. The hummus was really good with the rest of the sandwich.
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July 2023 by Alyssa Souza
I find myself regretting it whenever I go here. Food and coffee are fine but the service isn’t. Employees are pretty rude. ? Doesn’t seem like a fun job to be fair.It is usually noisy and uncomfortably crowded. If you are looking for a place to chill or work for a couple hours, this isn’t it. I’d recommend Empire on broadway instead.If you’re just getting a quick bite to go, consider Ash Mart across the st instead. They treat customers like family and have a yummy breakfast menu.Ash Mart will be our fifth ward stop from now on.
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July 2023 by Lina Li
This used to be a quaint local spot with great food and vibe. I visited recently and asked about a bowl I used to get. The manager (owner?) flipped out and started going off on his staff about not serving salad bowls because they don’t make money. Hello, then change your name from Harvest. Super awkward and just a terrible experience. Don’t yell at your staff and especially not in front of customers. Show some respect to people.I got the oatmeal and it was hard as rocks and barely edible. They were out of everything bagels for their breakfast sandwich so we got an english muffin. It was tiny and bleh.Skip Harvest. Go to Ash Mart and support a kind and hardworking family.
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July 2023 by Sheree S.
We came here because of all the great reviews, but it did not live up to its rating. The iced coffee was a mid to light roast, which doesn't do well when put over ice and milk is added. We asked to eat in and everything came in wasteful to-go containers. I had to ask for a plate to reconstruct my avo toast. The bread was meh and my over medium eggs popped when cut vs being jammy. The tomatoes were not ripe in the middle of tomato season. Others in my group had similar experiences. It's not bad, just nothing to write home about. With food prices being what they are, shop wisely.
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May 2023 by Tom F.
Came in for lunch with my family on 5/28/23 and the rude worker kicked about 10 people out of the store after waiting sever minute because be said "we are closed now". Terrible customer service. The guy didn't look like he wanted to be there. Get a different job if you don't want to deal with people. Stay away people
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May 2023 by Neil Morrison
Had the ruggles for lunch! One of the best sandwich’s I’ve had ! 5/5
