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February 2024 by Joe DeMelo
Very good variety for men and women's outer clothing. Pick up a great marine jacket for my gf. She loved it.
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January 2024 by Ramiro Arruda
Quality gear . No complaints whatsoever. Very friendly.
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December 2023 by yael b
Great owner! Great place. We bought very high quality winter accessories! Highly recommended
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November 2023 by Peter Sidell
Tilley hats advertised this as a place I could buy a Tilley hat. They only carry Helly Hansen labeled merchandise. It looked very nice and their goods appealing, just not what I wanted.
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September 2023 by Curtis Sellon
Great selection of all Helly gear and you have to stop and pt The Captain!
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August 2023 by Judah J.
Came in for rain jacket since raining today, had an umbrella already but needed a nice rain jacket. Kim provided outstanding service, going above and beyond!! Kim provided many options to find jacket in my size, even had fellow co-worker look in stock room upstairs for my size (big & tall). Found one after diligent search. And clothing was on sale to top it off. Great destination when on Thames St.
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June 2023 by SHAWN A MOHLER
Terrible customer service. The female staff working today were terribly rude. They were making comments out loud about me and my daughter minutes after we walked into the store We are here because we were shopping at another store and they recommend HH for the type of sailing gear we needed. I would recommend everyone buy your gear elsewhere so you don’t have to encounter this disgusting behavior in person.We did encounter one nice young man trying to help everyone. He seemed to be bullied by the insecure female staff. I feel really bad for any male staff that would have to work at this store. It has to be a toxic workplace environment.
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May 2023 by David Rosenberg
Great line of clothing and wonderful staff who are very helpful.
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January 2023 by Jen Milligan
The cashier was super helpful, as were the 2 employees on the floor. Definitely helped me buy what I needed and then some!
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January 2023 by Jay Elliott
Nice selection of inventory. However, the staff leave quite a bit to be desired. Unfriendly. Dour. Follow people around as if they’re going to try and shoplift gigantic jackets into pants pockets. Is this an actual store or a franchise?
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January 2023 by MC
Great customer service. Instant replacement of my jacket that had a hole in the pocket.
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December 2022 by Michele Byras
Such wonderful customer service and so much inventory! Virginia and staff were so knowledgeable!
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November 2022 by Craig Herrick
One of the few in North America with and excellent collection and pleasant service
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November 2022 by G RAMEL
Olivia was super helpful. Great technical gear.
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November 2022 by Alexandra S.
While on a recent visit to Newport RI we stopped into Helly Hansen so that I could look for some new foul weather gear. My husband and I have boats and while there is plenty of indoor space on one of the boats to hide from the elements, it is still important to own good foul weather gear to have aboard. As well, I have worn foul weather gear off the boat on extremely stormy days when the rain seems to be coming at you sideways...the full gear (jacket and pants) covers you head to toe. While it is rare I need this kind of gear whether on the boat or off, I am still a Girl Scout at heart and want always to "be prepared". I had seen the jacket I wanted online and hoped to be able to try it on in person in the store. I was in luck with the very helpful salesperson who came over to assist. She located the jacket I was interested in. I was so glad to have been able to try it on because as it turned out the jacket ran small and it just fit. Anticipating that I might want/need to wear a sweater underneath, I went up a size. Luckily and unexpectedly, there was a sale going on that day so I got a bit of a discount. I have foul weather gear pants that will go with this jacket...the whole outfit will keep me warm and dry in any kind of rain or storm weather on land or on sea. I have had a number of Helly Hansen products in the past including a fantastic ski jacket that I have had and loved for over 20 years...and it's still going strong and still looks fabulous even though it is in a winter-white color. It is easily washable and seems as bright as the day I bought it despite a fair amount of use. I see a lot of reviews here related to unhelpful and rude and manager/owner at this particular store. Thankfully this was not my experience. I had a helpful staff person and did not encounter an owner/manager. I will continue to be a fan of Helly Hansen products because I think they hold up well, look stylish and do the jobs they are meant to do. This is functional and sport clothing at its best.