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July 2023 by Ruth Scott
Convenient, clean but not a really warm vibe — wish they did a more thorough foot scrub.
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June 2023 by Bethany Caldwell
Walk in. Took me on the spot. No hidden fees. My guy was so patient and staff was overall friendly. An amazing foot message! Seeing from other reviews. They are right, staff would message each client as the ending. Highly recommend
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April 2023 by Allison Ripa
I went here because of all the good reviews.When you walk in, it is not warm and welcoming, he talked so fast directing me I could not understand and he made no effort to communicate clearly. The customer service is severely lacking, even when you receive your service from the owner, it's like he doesn't care if you come back. He cut my nail beds and I was bleeding when I left. When he asked if I wanted the massage (which I politely declined), it was like a child frustrated they might have to do a chore, so awkward. My nails already looked like a week of growth the day after my service and now (pictured below) they look awful! The color has mixed or something, it looks like an oil slick coat on top and it's been six days.I will not be returning.
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March 2023 by Libby Castaldi
I love j nails! Lori did my nails and spent a lot of time doing the perfect shape! The woman who did my toes is so sweet and gave an awesome Massage! There are such nice people!! Thanks j nails ??Service: Manicure
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February 2023 by Meg Toppa
The website lists the price of a basic manicure at $15. I was charged $20 and the man I assume was the owner was kind of a bully. Customer service is lacking. The manicure chipped two days later.
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February 2023 by Aine Cunningham
They always get me in when I call last minute for an appointment, very nice staff & very talented. I always like to add a design & I always leave happy!
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December 2022 by Rose Kozar
Great dip powder manicure, gel pedicure, and massage with Rebecca. She was so gentle and calm, felt like a spa day and my nails look great!
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November 2022 by Myra Rodriguez
Jason was great! They were all very nice and I was pleased with their selection of gel colors. The hot stones with the pedicure were nice. Complementary shoulder massage was a great surprise! Would definitely recommend and will be coming back.Services: Pedicure
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November 2022 by Lydia F.
I just had a great gel mani/pedi at J Nails and Spa. The lavender pedi was the least expensive, and still included paraffin wax on my heels, callous scrub, a great leg massage and hot stones. Rebecca did a great job on my nails. There was pleasant music and unobtrusive screens. The place had a relaxing feel, without being bougie. If I lived around here, that would be my place!
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September 2022 by Sam B.
Quality of pedicure was good but service was a little off putting. Upcharges for certain colors (not just certain brands) seemed odd. Additionally it was very abrupt service so after the pedicure the nail tech ended and was like you pay now- not even a chance to sit to let dry. Will probably try other locations felt very unwelcome here
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August 2022 by Sakari K.
I thought this was one of the better salons in RI, until my last two visits and interactions with Gary.The first encounter, I had an appointment and I was the first one there the service was going well until the salon started getting busy and then my nails got rushed. When Gary finished I asked if he could fix one toe that didn’t get a second coat of polish. He said “No, it’s busy” …I told him I didn’t mind waiting and he said “No you’ll be waiting for 2 hours.”…all I needed was a second coat of polish on one toe something that they forgot to do which would have took all but 2 minutes.Fine, 2 weeks later my next encounter with Gary…I needed a gel polish change because my white polish was turning. I told Gary I wanted a light pink sheer color, he threw the swatches of gel color on the table at me. I picked a color. Gary aggressively took off the polish drilling not just the color off but also the gel leaving my nails brittle and sore. When he began polishing the bottle was empty and he told me I needed to pick another color. I told him any light pink would be fine and even showed him a pic and he yelled “I don’t know what color that is” (referring to the picture example). At this point I just picked a color because I was tired of his rude demeanor. There was still white polish on the edge of my nails and the pink color would not cover it. When I mentioned this to Gary once again he yelled at me and snatched my finger filing aggressively again. At this point I was behind irritated and to make matters worst he was sweating profusely ON the table where my nails were. Needless to say I left with my nails undone.No one should be treated like this! 0/10 would not recommend this salon!!!
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August 2022 by Natasha Patterson
I came and got a manicure and pedicure about two weeks ago.Vicky started off doing my pedicure and manicure, then they realized they were overbooked and J had to do my nails.Needless to say two weeks later, I’ve got a hangnail from where he was improperly trying to file down my overgrown cuticle.The service was rushed because they were overbooked and they chose to shift around employees to accommodate a couple of ladies who were paying significantly less than my service.All in all, I paid (regretfully) and tipped Vicky because she did do a great job prior to.I didn’t receive a massage while getting a manicure either.Also, an electric file was used to remove my gel and my left hand was over-sanded entirely.Not sure if things have changed over the years because I came here based on the rating and reviews, but this is by far the worst nail salon I’ve ever experienced across 5 states that I’ve lived in.I will not be returning.
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August 2022 by Laureen Sassower
Worst experience ever! Recognized we were tourists. Proceeded to charge us $240 for 2 manni/pedis. Then asked us to pay cash from their ATM machine. Horrible experience all around, terrible job for both manicures and pedicures. 100% do not recommend!Services: Gel manicures
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August 2022 by Jill A.
Cute little place I found when my usual spot didn't have any room For me and I needed a mani pedi. I loved the attention I received and they did a great job painting my toes and nails. The massage was great as well. I am easy to please as long as my cuticles are cut and clean and they did a great job. Even though it's slightly out of the way I told them I would be back!
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July 2022 by Dr. Barbara Sunderland Manousso
Jay the owner padded our bill. That was disappointing and shocking.Two mature people looking for a nice salon that we can enjoy every two weeks screams short-sighted business model. My husband likes buffing, which is standard on a man's manicure, and was charged $5 extra as nail art. I use gel polish on my toes and was charged $20 on top of the pedicure. Their sign states $5 extra for gel polish on hands!!We did not get the hot stones that were part of our pedicure. I got 3 minutes on a set clock neck massage, although 10 minutes was in brochure.I had a refill with gel polish and basic lavender pedi. Husband man's manicure and same pedi.....$190!! Plus cash tips!Overall, everything was rushed. My manicure looks like a week of growth. J the owner who did my nails was brisk, constantly talking on his phone, and 100% seemed distracted or impaired.When I asked about the price before we started, the price changed for simple mani-pedi. We were overcharged; and when we pointed it out of what wasn't done, Jay appeared hyped upI paid and regretfully even tipped.Very disappointing experience. ?Beware....
