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February 2024 by Casey Sanginario
DO NOT GO HERE. Misdiagnosed my coolant leak and replaced an entire water pump system at a ridiculous price. Turns out my car only needed a plastic housing piece. Absolute worst customer service when I called to discuss the issue and kept repeating "Well I told you" without any further explanation and did not apologize once. We will NEVER go back here.
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February 2024 by Nick Sanginario
Stay away from this slime ball! They are unskilled and untrustworthy.
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January 2024 by Anna Lockhart
The employees and owner of this shop are some of the best I've ever seen. They're knowledgeable, friendly, respectful, and nice. They don't talk down to you or treat you like you're stupid. They go over the details of what they found and what they recommend. I highly recommend this place to everyone who needs work done.
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October 2023 by John Macioci
Very communicative and honest. Fair price as well.
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August 2023 by Patty G.
The owner has no customer service skills. He flew off the handle and instead of de escalating a situation he brought it to a shouting match. Right or wrong it was his place to be professional and calm the situation. Instead he chose to outscream his customer. Not cool.
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July 2023 by Branka Rafique
I needed a State Inspection for my vehicle, and they took care of my vehicle in less than 20 minutes and were done in less than 10 minutes with the inspection. Great customer service!Service: Vehicle Inspection
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July 2023 by SeaMarlo's fishing the FilAm-vlogger
Bad management! Simple rear brakes to fix . They said they get it done by one day 3 weeks after they finally fix my rear brakes fix but not to know my brakes making noises and my ABS and track stabilizer warning light went on , so the manager blame it on a rat .lol ! So 3 months later I bring to another shop to fix the ABS they said Kent's shop forget to install another part that's why my warning light went off.. I wouldn't recommend anyone bringing there car to this shop .. zero stars for this shop
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June 2023 by David O'Hara
I cannot recommend these guys for simple brake jobs and tire mounting.I brought in my car for bakes and tires. My car has wider back wheels and tires than the front. They mounted the wide tires on the smaller wheels and skinnier tires on the wide wheels. Because they mixed-up the tires, all four wheel locations were incorrect. One of the mechanics was also the only one there to process my payment. He could not operate the POS system so I had to go get cash up the street.For the brakes, my car came back with the front brakes rattling over every bump and pulsating when I applied the brakes. After three trips back to them for them to correct it, I lost my faith in them and paid another shop $300 to tell me the pads they used were junk and don't fit properly. They recommended I use the manufacturer’s pads. By going elsewhere, five months of loud rattling and my brakes not working correctly was solved in one appointment.These guys are friendly enough, but are not able to get the job done. I would love a partial refund, but sometimes it is easier to move on.Service: General repairs & maintenance
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January 2023 by Kevin Murray
I was away for a week and left my car with them. They said they would have no problem doing the work in that time. I called on Friday it wasn’t done. I called on Monday, couldn’t get a hold of the manager until late afternoon. No work was done. He said they would try to get to it on Tuesday. I took my car back on Tuesday afternoon without any work being done. They promise a lot but then leave you hanging. If you need your car to get to work, don’t rely on them.
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October 2022 by Mike C.
I would have given 0 stars if I could. I scheduled an appointment weeks ago for a vehicle inspection. Bring it in at 8 they said. Dropped it off at 8, made arrangements to be brought to work and picked up. 7.5 hours later my car is not done and they said it wouldn't get done as they have no one to inspect vehicles. Why schedule appointments for vehicle inspections when you have no one to inspect vehicles. She complained to me that she had to stand in front of me and deal with me because she cannot rely on her inspectors. Are you kidding?Service: Vehicle Inspection
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September 2022 by John M.
Dropped off car for a oil change and estimate on a repair. 117.00 for a oil change. And 1000.00 estimate to replace alternative on my 2014. Total rip off. Stay clear if your smart.
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August 2022 by Mike Pine
The only place that I coyld find to put a motor in my vehicle. Great staff and receptionist holds the fort down for the operation.Service: Engine repair
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May 2022 by John Nelson
Merrilee is very pleasant to deal with. I would go to Kents just for her. They charge about $125 an hour so they're a little pricey.
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April 2022 by Diana Britton
Great staff worth their weight in gold. They are what keep me coming back. Knowledgeable. Quick appointments. Fair prices. The only place to service my car.
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March 2022 by Mia G.
!!DO NOT GO HERE!! Went here to get my winter tires put on and they broke the TPMS, costing me $250 to fix. I will never come here again.
