August 2022 by Edward M.
i have attempted on multiple occasions to get a box here that will allow me $2 receive mail while i am on vacation in newport rhode island and even though the customer service representatives who are unempowered greeters for managers who use unethical deception such as "free copies on tuesday$" that they charge over double the local newport rhode island library does, the manager made the very polite & accomodating customer service greeter charge my card over $24 for copies they advertise for free when i gave my credit card to pay for $5+ in stamps that i could have gotten significantly cheaper from the us post office! i think that the customer service people should get a significant raise & the managers & nicholas king should be fired! this treatment to put profit before people is criminal but getting anything done with credit card companies takes 4 months especially when managers & owners are never at work because the only work that managers & owners do is spend all the profits they receive via unethical business principles without any profit sharing or allowing the customer service representatives $2 accept tips when they exceed expectations because they care & share their love just by showing up which the managers & owners ver rarely do at this location and for these reasons i will never go back here unless the people doing the work actually own the business!$$$$$$$
