-
September 2025 by Michael Binday
Service terrible! After getting home, a surprise $25 charge showed up. No one at Motel 6 answers the phone. No reason for the charge. There is no point staying at a cheap hotel with musty rooms when surprise charges appear with no explanation.
-
September 2025 by Dee Ost
Poor service , smell of marijuana , tv not working
-
September 2025 by TMS
I booked a hotel in April for a wedding nearby in August, knowing it was labor day weekend it it would be hard to book last minute. I received a text on the day we were due to stay indicating that my card was declined for a $25.00 charge due to the card being expired. I updated the card immediately; however, I never received any notice regarding any issues with my reservation. In fact, I received an email thanking me for my reservation on the date we were scheduled to stay.
When we arrived to check in, the woman at the desk informed us that our reservation had been canceled. I had attempted to call prior to our arrival to check the status, but no one answered. It was Labor Day weekend when they canceled my reservation. I have never experienced a hotel attempting to charge my card before check-in, and I am unsure if this is a common practice. They could have waited until my arrival to resolve the payment issue. Not to mention, we asked if we could get another room she said they are fully booked.
To make matters worse, we were left in a panic searching for available rooms nearby. We found that Motel 6 still had a few rooms available, and my husband booked one, only to be told once again that they were fully booked. We explained that the website indicated availability, but the staff member mentioned that it doesn't refresh until the next day. I have never encountered this situation before, but perhaps I am mistaken. Either way, this was my first and last time booking with Motel 6.
-
August 2025 by Miguel Cruz
Worst experience ever in motel 6 in Newport Rhode Island.. I checked in go to the room and this is what I found in the room.
-
August 2025 by Katherine McCrotty
Wifi didn't work. Scan-in from the parking lot didn't work. There weren't enough towels or blankets. Clearly understaffed, though the staff were doing their best. Loud/disruptive other customers throughout the night made it difficult to sleep.
-
August 2025 by Jesus Crespo
Rainer & naitza gave me the greatest experience.
-
August 2025 by Holly McGrath
just had an awful experience there. Maria behind the front desk was very rude upon arrival; apparently if you book online it’s not a guaranteed reservation. Maria was very unhelpful, dismissive, and condescending. don’t know how she’s still employed. bring your attitude to work day i guess. when we asked for help of how to fix the situation she made it clear she didn’t gaf :(
-
August 2025 by Bambi Levine
If I could give no stars I would. Our experience with this motel was the worst experience we have ever had with any motel ever. We had received a confirmation the day before our travel but when we called to let them know when we were arriving we were informed that our reservation had been cancelled (after 5 pm on a Friday afternoon). The desk clerk who answered the phone was rude as hell and hung up on us. We rebooked while we were still on our way and were given a confirmation number for that reservation.When we arrived at 11:00 pm, the clerk was outside vaping and refused to even go inside to look up our new reservation. He said there was no reservation for us. We were unable to book a room anywhere in town. It was a Saturday night and we had a wedding to attend the next day. We are senior citizens and we were left with no place to sleep but our car and this poor excuse for a human being put us out with no concern for us or our safety. At the wedding we learned from the guests who were unfortunate enough to actually get rooms at this dump that the rooms were filthy, disgusting and sleazy. This place should be shut down. Don t waste your time or money there.
-
August 2025 by Tina Santaniello
The front desk receptionist was phenomenal. The rat turds in room not so much. The maids do cursory sweep and that's it. The walls etc were sticky and u could see the filth everywhere. Spit in the sink. The remote was broke and they tried to find another one but couldn't. The parking lot looked like a dump. U couldn't walk without kicking fast food wrappers cups etc
Place has gone downhill. The fighting and people screaming all night. You get what u pay for. Less than 400 for 2 nights is cheap. I will be spending more next year to at least have a clean room. And if u have 3 or 4 in room bring towels. Only 2 allowed. Cand ask for more. The answer is a hard no!
-
August 2025 by Tyler Loos
Barely any water pressure, bathtub is old and slippery. 1 towel 1 washcloth.
-
August 2025 by Julie Ha
TERRIBLE!! After checking our room, we just walked out and booked another inn even though we lost $250 bc of nonrefundable reservation. The room was literally a crime scene. So many stains on the wall, bathtub, and everywhere else. I wanted to cry after staying for 5 mins. This place should not be allowed to exist.
-
August 2025 by John Sweeney
One of the dirtiest, poorly maintained, and poorly managed motels I've ever stayed in. It is a blot on the reputation of the Motel 6 franchise.
-
August 2025 by Ali Emre BEK
DON'T STAY HERE. We went to this hotel with a reservation for 4 people. We saw that there were only two towels in our room and asked for 2 extra ones. Instead of giving us the extra towels, the receptionist called the police and said she didn't want us there and wouldn't give us a refund. Don't go here if you don't want your time and money stolen.
-
August 2025 by Sunu Karthikapally
Last option to stay… cigarette smells all over…
-
August 2025 by olivia
Paid and booked the room. They told us once we arrived that they overbooked the room. We were the third group in line that this was done to. I guess we will sleep in the car…? No email or notice about being over booked either. Totally insane but it looked gross in there anyways and they were pretty rude about it too. Would leave negative stars if I could.
