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December 2023 by Raphael Stern
Great gym!
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July 2023 by Brian Rogers
Great place,not too crowded and the trainers are awesome
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March 2022 by Sammi M.
I came here for one night to see a standup comic that was doing a show right next door with one of my friends. We got to the hotel around 4pm and parked our car with the valet. There is only valet parking and no lot for the hotel, but the nearby lots are almost the same price anyway. The room was cute, smelled nice and was clean. It was a little small but did the trick for the one night stay. The check in process was easy and check out you were able to walk right out the door. The valet also had the car ready very quickly which was great. It is a great spot and near a lot of things downtown. Overall I'd recommend staying here while in the area.
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December 2021 by Lorrice G.
A beautiful hotel right in the thick of downtown Providence. The valet parking was effortless and made me feel welcome from the moment I arrived. I enjoyed my stay here. I was able to walk to some restaurants even though it was very cold outside therefore the location is fabulous. The rooms beautiful and very tastefully decorated. The staff goes out of their way to make you feel welcome. I would stay here again.
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October 2021 by Leslie S.
The one star is the gorgeous location and view from our room, which also is beautiful. The zeros are for the odd situation that occurred and hotels refusal to take care of. Ok. Here goes....... Left our room on a Saturday morning around 10:30 am. Came back after a day of walking , lunching and shopping around the city. Walked into our room a little before 6 pm. It reeked as if the bathroom, which is right off the front entrances was just used. It literally smelled like something to the likes of someone eating a full blown meal of beans and hearty vegetables. Called the front desk and told them the room smelled awful, could they send someone up to figure out if it was a pipe and/or sewage issue or someone in fact "used" our bathroom while we were out. Was told they would come right up. Never did. Called front desk twice. No one answered. Finally after about an hour the smell disappeared. Tells me not a pipe or sewage issue. Called again this morning to discuss and I was told by the front desk that no one was there to discuss and if I had a problem, I could email the manager. I said that's not acceptable. I want to speak with someone. Can you call this manager and give them MY cell. Please. I was told "fine, what's your number?" Click Look, I get it that hotels and businesses are short staffed. Then don't open it don't charge $500 a night for low budget motel service.
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September 2021 by Miles B.
This is our 4th stay at Renaissance in the past year. Best stay yet - in part because the City (and hotel) were more open. You can't beat the location - downtown, the Mall, close to freeways, lots of restaurants and just a 10 min walk to College Hill. This time we spent just a bit more for a Suite with great Capitol view! Great value! What really keeps us coming back to this hotel though is the staff. From the front desk to the restaurant and bar staff to housekeeping and valet, these folks rock and are very customer focused.
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June 2021 by Michael K.
Clean close to the mall lots of food options everything was walking distance. Staff was great Nycola was awesome and very helpful! The room service hours were a little off how ever almost all food was delivered to the hotel
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June 2021 by Kayla P.
For the amount of money I paid and the starts this place has our experience was awful. Not only was there an eyelash extension on our facecloth but our shower water was cold. The front desk was EXTREMELY unhelpful nor did they care about anything we needed. I'm so sick of paying a lot of money for hotels that are soooo unaccommodating. Don't stay here. You're better off paying for the Marriott courtyard or the Omni. Not worth staying here ever!!!
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February 2021 by Vanessa E.
Such a beautiful hotel! I had a great stay at the Renaissance Providence, I booked the hotel for Romantic night and it was wonderful. The concierge was very professional and helpful. I had some car issues and the valet was so helpful, assisting me with my car in extremely cold weather. The bed was very comfortable, bathroom was large and clean and the view was incredible!
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July 2020 by Sue Gearan
Love the owners & especially the spin instructors! Great simple gym with fun members too
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January 2020 by Shaun T.
A great location in downtown Providence. The hotel is actually a very old, beautiful building that is perfectly modernized. Blocks from the Amtrak station, as well as the Dunkin' Donuts Center, and a short Uber to Federal Hill or PC. Staff is great. Rooms well appointed. Location tremendous.
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January 2020 by Jamie G.
Hotel was fine. But it says they serve room service until 11 and when I called before 11 they said they stop serving at 10:30 and 11 was just for employees (despite the information in the GUEST rooms said 11).
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December 2019 by LJ D.
If staying in Providence, this is my go to Marriott hotel. This Greek Revival style hotel is historically registered under Masonic Temple. It is located across from the State House, next to the Providence Place Mall and walking distance to the Amtrak station and some great city restaurants. The lobby is grand w beautiful marble floors and columns. Check in is to the right and I have always been greeted by a warm, friendly staff member! The rooms have always been larger in size, clean and well maintained. If possible, ask for a room overlooking the State House. Concierge is on the 7th floor. Decent offerings for snacks and drinks during their designated hours. They have a decent workout room as well. Public is their on property restaurant. They offer a nice size bar with multiple TVs, friendly servers and bartenders, a full bar with a decent wine list. Food is limited but overall well prepared. Valet parking offered and needed if staying at the hotel. Will definitely be back.
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December 2019 by Crystal Y.
Great location. Clean. Nice view. Nice decor. Terrible restaurant breakfast service. Food runs out and not replenished right away. Unless you are ordering a la carte, avoid the buffet at all times.
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November 2019 by Mike S.
Not a great experience at this beautiful hotel. I give it the three stars only because it is pretty and clean. However, the rest is left to be desired. Checked in late due to a flight and when I arrived to my room the television was on and would not go off. In fact the remote was dead and I could watch TV or turn it off to sleep. The bathroom was decorated in marble but the double doors did not close all the way or latch. Obviously that made it unable to be locked either. Pretty uncomfortable sharing a room with a work colleague under these conditions. Here is the kicker, almost all hotels (even cheap ones) offer coffee in the lobby in the morning. Not here. If you want coffee you have to hit the restaurant and it is $3.25 for a small basic cup of coffee to-go. Wow! Beautiful place but issues abound.
