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February 2024 by Michael Poulin
I love small family jewelry operations. They always have the best service and their staff know what they’re doing.
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November 2023 by Chuck A.
Went there to replace the band on my cheap watch. The service was excellent as they installed the band no charge. The.cost was very reasonable. Don't get scarred away by the high- end watches they display and sell.
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November 2023 by Kelly K.
Top notch quick service for fixing a problem with my watch and replacing the battery. Highly recommend
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September 2023 by JAMES CHANDLER
Brought my Breitling B55 in for service. Great selection of upscale timepieces and wonderful customer service.
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June 2023 by Mike Earp
Service was amazing— they repaired 2 of my watches and were great to work with. I’ll definitely go back.
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September 2022 by Min Y.
I had two watches that needed some service. Both needed batteries to be changed and one had a broken clasp. It was $20 to change the batteries (per watch) which I think is really reasonable. The clasp they initially said needed to be sent out to their Cranston location. I handed it over and told them to call me with an estimate. One of the managers called a few hours later and told me that they were able to adjust the clasp and it wouldn't need a new one. Great news! And to top it off it was free! Really great service and they are honest to boot. No upcharging here. Overall 5 stars.
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August 2022 by Judah J.
Wide choices of high-end (Brietling, Movado, TagHeuer, Victorinox, Oris, Citizen, Raymond Weil). Knowledgeable & personable staff. Sizing done on-site. Definite place to stop for men and women watches/timepieces. Jake and the owner went above and beyond!
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July 2022 by Phillip B Williams
I have very large wrist 8 and 1/2 inches I bought aLuminox locally and had to send up there to get a couple of extra lengths the person I talked to was very nice and espectful and very helpful I would use them again and recommend them to others
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May 2022 by Kathryn Freeman
I can not say enough about this store and it’s employees. Charlie is very knowledgeable and helped my husband pick out a great Raymond Weil watch. When it came time for me to choose my Movado he was very patient and kind. Big shout out to Richard as well who is also very helpful and knowledgeable! We will be back again in the future!
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March 2022 by Peter Pagano
Recently made the cardinal sin of trying to change out the clasp on my wife's Seamaster myself. Anyone who owns a newer Omega on a bracelet can guess this did not end well for me. Not only did the team at Saltzmans fix my d*** mistake, they turned it around in less than a week for way less than I expected to pay. I will absolutely be returning here the next time I want to add a peice to the collection or when I need a service. They are friendly, professional, and outstanding at what they do.
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January 2022 by Peter Shread
Always great customer service. High quality watches. Very knowledgeable staff. They also service watches and replace the batteries.
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January 2022 by Curtis Jencks
Outstanding watch shop! They are friendly, knowledgable, and stand by their work more than any place I've dealt with in a long time! Thank you!
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October 2021 by Anthony Caponi
Fantastic watch store in the heart of Newport. Great knowledgeable staff
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October 2021 by Artie Schofield
I was visiting Newport for work and had looked up Saltzman Watches while in town to have a band changed on one of my watches. I went in and was greeted by the sales associate Adam who was very friendly and sociable. Charlie, another employee, took links out of the watch I came in with and it fit better than any of my other watches in my collection. It was clear that Charlie was very knowledgeable.I walked over to one of the Breitling display cases while Charlie took links out of my watch band. I spoke with Adam about a few different types of models and asked to see a Breitling Superocean Heritage just to look at it. Adam assisted me in showing me the watch and made casual conversation without pressuring me. I walked in looking to have a new band put on my old watch and walked out with a new Breitling Superocean. Both Adam and Charlie were more than helpful and accommodating while speaking with me. Adam was very generous while working out a deal and Charlie went out of his way to put the band I wanted on my new watch. I had done my research and got a great deal on my watch. If anyone is looking to buy a watch anywhere in this area I would HIGHLY recommend Saltzman’s and specifically Charlie and Adam. They went above and beyond, were very courteous and really made me feel like a priority. If the owner sees this review give them a pat on the back and a raise!
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October 2021 by Alexander Baum
Large selection with fair prices, especially for a local shop.
