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January 2024 by Shannon M.
I unfortunately have only had negative experiences here. They also rarely have anything I need in stock, and their displays are always a mess. You're better off ordering online
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November 2023 by Audrey Royer
Carly is an awesome associate at this location. She was incredibly helpful in helping me determine my skin type, and finding the best makeup. It was a fun experience!
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October 2023 by Vicky U. Bisogno
It’s a small shop relatively speaking but had solid inventory for the size. Staff was helpful and kind even though it was crazy busy when we were in there.If you’re in town for an event, it’s really helpful to have this shop for last minute purchases or even for a makeover for your special event!Also - first hour of parking is free with validation, which is very helpful. Parking can be crazy in this part of town.
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August 2023 by Amy Mckinney
Terrible experience. It's so sad because this sephora used to be wonderful. Just had one of the worst customer experiences I've ever had. I don't know what happened to this store but I won't be returning.
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August 2023 by Kathy S.
They asked if I could please pay and tip in cash. I said I didn't carry cash and there were no signs that they accept only or even prefer cash . They said next time to please bring cash. So they took my credit card AND CHARGED ME 3% FOR THEIR FEE! ! But no worries, There won't be a next time.
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May 2023 by Shigh V.
Ariel is a top notch employee with such a fun, knowledgeable, and vibrant personality. She knew exactly what I needed while keeping me on budget. The products she recommended have been perfect for my skin. Thank you!
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May 2023 by carol castillo
I have made 3 recent trips to this location. I had the pleasure of meeting a wonderful lady. Unfortunately all I can recall is the first letter of her name,which is M. She was very honest and friendly. I will be looking forward to seeing her again. Thank you.
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May 2023 by Haley Walters
I feel compelled to write a review about the terrible treatment to the employees at this company. The management team is constantly belittling and degrading their employees. That’s unacceptable. The workplace culture is toxic, and it is clear the company cares more about profits than their employees well-being.The managers are condescending and unhelpful. They speak down to their employees. From the looks of it the management is doing absolutely nothing. Employees seem to be expected to just put it but with this behavior and are even being pushed out for standing up for themselves.I suggest finding a completely different Sephora before you ever step foot into this one.
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May 2023 by Allison Moore
Tara was so helpful! I know nothing about makeup and my daughter wanted to get a bunch of stuff and I had no idea what I was doing lol. She helped her pick her shades and showed her how to apply it!
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April 2023 by 2 Kidz
I probably would not return to this store. I walked past quite a few people who didn't offer assistance.
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January 2023 by mariam rashed
Horrible manager at Sephora, talking about her costumers she was so rude. Disrespectful, tried to ask her for help she refused to help and walked away.
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January 2023 by Chrismary Pinales
RACIST STORE!BEWARE!Terrible workers and absolutely disgusted by their treatment.
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January 2023 by Karen F.
If I was able to rate 0 starts I would. EXTREMELY racist, no customer servicing with a completely empty store, do not come here for foundation swatches if you are not the color white they will not know what to match you with.
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November 2022 by Ashleigh Cerrato
Absolutely amazing experience with Maddie! I was in town for two days and forgot my Foundation at home. She was kind enough to provide me with a sample and I was so thrilled I purchased something that I would have just waited to get back in New York. She then told me how many points I had and let me choose what samples I wanted! I immediately wanted to sign up for the credit card because she was so attentive and caring I wanted to give her the credit for signing me up. I then received to get even more samples with the welcome package for signing up for the credit card! Maddie seriously was the highlight of my Newport trip! (I don’t get out much). I told her as I was leaving the store beaming “YOU MADE MY DAY!!” And then I called my mom to tell her what an excellent experience that I had. I went back to my hotel to play with my new samples! The Sephora at Smithaven Mall in Lake Grove has never given me such attentive customer service! Thank you Maddie!
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September 2022 by VW Touareg
This is the go to store to get my girlfriend make up. Although it cost me a lot of money. Lol.
