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October 2023 by Anna Foley
I went to this nail salon on July 9th, 2023. This review is way overdue, but I have to. This visit was by far the worst nail salon experience I have ever had.I was in the area for the military training and looking for a nail salon not too far from the base. This one was one of the closest that would take an appointment for 3, so I decided to give it a try. When we showed up to the salon, they did not seat us together at the same time. Things kept getting worse. The lady that I was assigned to grabbed a file that was clearly covered with white powder that appeared to be filed nails. She was slow, not skilled at all (not sure if she is trained/licensed to do it), and kept missing some spots. I politely asked her to go over the area that she missed as she kept doing the same thing. She did not even tried to contain her anger, cursed in her language, and at the end, a men took over her spot and working on my nails. At least, he was nice on the surface, but he aggressively filed my nails (yes, he filed the nails that the gel is already applied on) and ended up slicing my finger. Despite the visible blood, he just said "I am sorry," even did not try to sanitize or clean the wound, and kept going to kick me out of the salon asap. I was so fed up at this point, especially since my friends were already done and waiting for me. I did not want to make it a big deal and just stay silent. Looking back, I am not sure if it was an accident or intentional. Of course, I paid the full price.So long story short, I do not recommend this place for the sake of your safety. I recommend J nails & spa even if it is a bit far since we all had such a good time there for pedi in the following week.
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June 2023 by Jess •
Best Nail Salon in Newport! Love it
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June 2023 by Y J
Best Nail Salon in Newport! Love it
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May 2023 by Melissa Escobar
I loved these nails, very well done, I recommend this place 100%Signature nails .
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January 2023 by Tishauna G.
Nails came out beautiful I was really confused on what to get and they helped me out tremendously the service was outstanding everyone was friendly working together perfectly I definitely will be back
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August 2022 by Lia Hosein
Since they rennovated, their prices went up. A regular pedicure is now $45!!! They have become rude and arrogant. I have been going here for years...I will go else where. Its not surprising that they are losing customers!
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July 2022 by Bailey S.
I had a great time but my toe became infected and had to get it lanced. They do not sterilize their tools- very unhygienic. Unless you want to get a toe lanced don't come.
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July 2022 by Alexandra Cruz
Great service just a little high on the prices.
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June 2022 by Darien Petit
Very disappointed today. Have been a client for several years. They havebeen slipping lately but today was my final visit. Hand and shoulder massages have always been included. However, today no hand cream or hand massage and a 20 second push on the back. I also voiced my disappointment and they didn’t care. Time to go back to Star Nails!Service: Manicures
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June 2022 by Caroline Warner
The boy who did my pedicure seemed to rush the job a little bit, however the manicure was great! Nail polish lasted a long time
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May 2022 by America Estevez Guerrero
The worse manicure I’ve ever had in my life. They didn’t soak my hands on water, they did not cut my cuticles, no cleaning, no nothing. They just filed the nails and paint them. I asked the manager if they normally clean the nails and his response was not. If you want to pay $35 for filing and painting your nails go to signature nails and spa. I was going to do a pedicure and they left me soaking my feet for over 15 minutes. Their service is horrible. THE WORSE MANICURE EVER!
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April 2022 by Sincerely Jess
Nails were thick and lumpy. Overpriced and rushed. Never againService: Acrylic nails
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January 2022 by Diva O.
They don't know what they are doing. My pedicure was AWFUL. Paint got all smooshed up and it was all over my toes. Then they put you barefoot to dry with COLD air blowing on your toes and right in front of the door. My feet were frozen and in pain while drying. NEVER AGAIN. They charged me the full amount for a total hack job. No discount NOTHING. There are better places everywhere. Going back to Star nails never coming here again.
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August 2021 by Mykiah Morris
I came to be serviced around 6pm and wasn’t seated until almost time to close. And because of that I was rushed. Two people removed my acrylic nails as I had my feet worked on. One used acetone and the other used a tip to pry the acrylic off. The one who used a tip ripped my nails and they were extremely shorter than the other hand. I had to get dip instead of the manicure I originally asked for. The whole experience was not pleasant considering I just moved up here. My nails on one hand are so fragile. The dip is already cracking and it has been maybe 4 days since I went there. I paid over $100 and will not be going back. I do not recommend them!
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August 2021 by Ai Bu-Ja
Love this place. My boyfriend & I go all the time. They are incredibly clean and have such great customer service and personalities.
