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February 2024 by M K.
Tues. day time, worker woman had a mean attitude to me, the costumer. It was racial discrimination. Her voice and attitude was so bad. I felt so dirty at the moment.
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October 2023 by dianne elizabeth
Adorable shop of wondeful soaps lotions and perfume. Great selection of sleepwear and lounge wear
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September 2023 by C. Baechler
Nice selection of bath essentials. Bath bombs, body lotions, salts, etc. overpriced.
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June 2023 by Anita Maguire
Any kind of aroma you look for. And many different brands available. Very knowledgeable staff. They also have clothing and bath essentials.
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August 2022 by Alexandra D'Agostino
Very nice staff! I have eczema and the sales ladies were incredibly knowledgeable on all the products and helped me find some great stuff to try!
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July 2022 by Kari Perconti
miserable sales person. don’t bother!!!! was extremely rude to myself and my young 18 month daughter, who was just looking at soaps. never in my life encountered someone so blatantly rude to a child. called her ridiculous when she stopped a bath bomb. honestly wouldn’t ever give a store with such poor customer service my business. regret ever purchasing anything from here.
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July 2022 by Georgia P.
Extremely extremely rude older blonde woman. Went off on my 18 month old daughter for dropping a bath bomb. Do yourself a favor and go elsewhere. No use paying overpriced soaps from a miserable woman.
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July 2022 by Mark F.
Old blonde lady has terrible customer service! Very rude very disgruntled. It seems she goes out of her way to ruin peoples day. Go elsewhere!!!
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July 2022 by Kari P.
i, too, had a similar experience with an extremely rude salesperson. was beyond rude to my small daughter. if you have a shop on a family vacation spot, maybe have a better personality towards children on their vacation. miserable person. do not recommend stepping foot in here.
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July 2022 by Melanie B.
My husband and visited Newport and booked a tour on the Rum Runner boat. We had some time before the boat left and he went into this store with our older daughter because she loves to smell different soaps and candles. They entered the store and then came out a few minutes later with my daughter in tears. It seems that my husband was handing her soaps to smell and then putting them back one by one. When the lady working at the store noticed this she suddenly yelled "No No, she will drop the soap and dent them!" This startled my daughter so much that she actually did drop the soap and then began to cry. My husband left the store immediately as he did not want to cause anymore commotion and would never patronize an establishment whose management was so rude. My daughter was not destroying anything and was calmly enjoying time with my husband. Smelling different soaps and candles is something she likes to do. We have been in many, many, many shops where she has done this exact thing. Store employees have always been gracious and helpful and we almost always pick out one thing to purchase. Not at this place!
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August 2021 by Geena Chizek
Not quite sure why there are such great reviews. It’s a touristy spot with inflated prices. The staff wasn’t helpful or very friendly.
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June 2021 by Josh the Booknerd
Nice cosmetics store with beachy and tropical candles and bath products. Their bath bombs are 3 for $15.00 and really big in size. I chose Rose Petal, Oats & Honey and Caribbean Coconut and they all smell wonderful.
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May 2021 by Zac H.
The store is a little small but has some nice soaps and colognes! The sales person was very friendly and talked to us about some of the products we had questions on.
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August 2019 by Domonique DeLieto Carrillo
Loved this little gem! I bought sea salt soap, grapefruit soap and passionfruit lip balm. They have towels and sweatshirts and adorable women’s pjs sets! Loved!!!
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August 2019 by Tania Pereira
I actually discovered Soap and Water at the Providence Airport in a gift shop. I was looking for a natural lotion and this one not only smelled amazing, but hit all the marks. After using it for a month, I am so in love with it! My skin feels incredibly soft and the scent is not overpowering but lasts. I just placed an order for another one because I can't stand the thought of running out! Great company with a quality product. Looking forward to trying more! 💓
