Star Nails & Spa in Newport is dedicated to delivering a top-notch customer experience across its four locations. The salon is recognized for its cleanliness, utilizing medical-grade autoclaves to sanitize metal tools and providing disposable files and buffs. Customers have consistently praised the salon's excellent communication, organization, and service. A large group was impressed when they were accommodated all at once, and the front desk staff received high marks for their exceptional service. The salon has also been able to fit in a traveling couple within minutes, even during busy times. The couple was satisfied with the manicure and pedicure services, highlighting the attention to detail and additional offerings. Joshua is noted for providing a pedicure and manicure with a relaxing touch. Despite prices being higher than at home, customers believe they are reasonable for the quality of service and location. Many new customers have shared positive experiences, describing the service as great and the environment as clean and pleasant, free from strong chemical smells. The salon has successfully catered to multiple clients at once, ensuring consistent quality in services like manicures and pedicures. The friendly staff, including receptionists who are kind and remember returning clients, adds to the welcoming atmosphere, making it a place customers are eager to return to.
Not sure what the bad reviews are about. I suppose you receive what you give. It was my first time here and had a great experience. Good service and very reasonable. It’s been two weeks now and nails still look great. Will return!
September 2024
Nini was very good with cleaning up this old man's feet and made soft again.
August 2024
The reality is that those who leave bad reviews still continue to go to that nail salon, so what is your goal? I saw a few people at that nail salon.
