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October 2023 by Kelly Williamson
These guys are the best! They always make time to help and are so kind and knowledgeable no matter how busy they are. I can't say enough!
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June 2023 by steve karlik
We’re staying in Newport Rhode Island for the weekend. I googled bike shop so that I could buy a lock because I forgot mine. Stopped over at 10 spokes bicycle shop and I couldn’t be happier. The owner was very nice and he actually filled up the air in our tires, and gave us a free bicycle map and gave us a ton of places to ride to even let us park our car in his driveway. Huge variety of bicycles and accessories. Great establishment.
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October 2022 by Matt
The clerk was verbally rude when I brought my Brompton bike in. The bike chain I bought there was being serviced. They charged me $89, and the chain still doesn't work now. Also, they didn't call me when the work was complete. I had to stop by and ask. In addition, they should have suggested I buy a new chain for about $15. They went for the quick money over repeat business I guess. Rude, Disorganized, Dishonest. Try elsewhere.
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September 2022 by Rob
These guys are great they'll help you get out riding with a bike and some gear that fits your riding style at fair prices.
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August 2022 by Aaron Pasteris
Incredible service. They don't just sell, rent and repair bikes - they are very active in supporting cycling on the island.
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November 2021 by Rare bruh
I like the bike I got it is good quality they tuned the bike up for me I recommend buying from here.
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October 2021 by Samuel Rosner
Scott at Ten Speed Spokes packed a bike to ship for me. They did an excellent job protecting the bike and it arrived in great shape. Thank you.
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August 2021 by Kip O.
Tues 8/31/2021-Best, if not only, bike shop in Newport. Great service, friendly folks, low prices. I'll be back. If they can't fix it, it's broke. Call 1st to confirm their hours.
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July 2021 by Sushi Airlines
Great people, very fast and easy, professional and very nice. 10/10 I would go here again and I would recommend to anyone looking for a nice easy bike repair in the Newport-Portsmouth-Middletown area
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July 2021 by Michael D
My bike was on life support and then got it back up and running!
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May 2021 by Keith Evans
Good customer service. Have to wait for the bicycle I want.
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February 2021 by David LeGrand
Went to buy a bike. The sales associate knew nothing and kept asking some dude for answers. He was too busy moving a bike to the back room to speak to me. $3k sales lost to wheel works. Would not do business with these guys
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October 2020 by Katherine I.
Excellent service and a very friendly staff. Have bought many bikes from Ten Speed Spokes and they have been helpful in finding the right size and style for my needs. Everyone is looking for bikes and they will do their best to help. I highly recommend them.
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August 2020 by Cory Kobelski
Spent $1,100 on a bike and was felt pushed out the door. I was asking questions about my bike and they did give me some of the answers but just didn’t feel the love.
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June 2020 by Mark L.
Bottom line: the owner is an ornery man who evidently doesn't need more business. First time visiting a bike shop on the island, I just needed to pick up an inner tube. I got inside the doorway and waited patiently while the owner chatted with a regular. I couldn't get by them, but noticed his assistants standing idle waiting for someone to help. I asked (to anyone who could hear), "where can I go for inner tubes." The owner snapped back "Just hold on!" A couple of his assistants stepped up to see if they could help. Thanks, but too late. I went to Pedal Power in Middletown. No drama - in and out with a bit of friendly chat with the owner. Go to Pedal Power.
