The UPS Store #3909 in Newport is a locally owned and operated business that offers a variety of services including packing, shipping, printing, document finishing, notary, shredding, and faxing. Customers have praised the exceptional customer service provided by the friendly and helpful staff, particularly highlighting the professionalism and efficiency of a young clerk named James. He has been recognized for his assistance with heavy parcels, notarizing documents, and providing solutions that save customers time and effort. The store is described as clean, well-kept, and conveniently located with easy parking. Overall, The UPS Store #3909 is committed to providing excellent service and support to its community.
I've always had great experiences at this UPS Store, and this visit was no exception. James was especially kind and helpful. He handled everything efficiently and never made me feel bad about the number of returns I had, even as I kept apologizing. Excellent as always!
July 2025
Wonderful customer service given by James. Efficiency and knowledge to help us complete some closing documents that needed to be notarized and scanned.
April 2025
Staff was extremely friendly and very helpful. I had 2 boxes and only 1 QR code for a return and the sales team suggested we put both packages in the same box saving me the problem of requesting an additional QR code.
