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March 2024 by Mackenzie Minor
The staff who helped me ship my mom’s birthday gift was so helpful and lively! It was a really great environment. The UPS store has everything someone could need to ship packages and they will even package your item(a) for you!
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January 2024 by Kathleen Prendergast
Outstanding service by a dedicated staff at the Bellvue Plaza in Newport RI.
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December 2023 by Paulo Coelho
Pro tip: if you have alcohol in a package, don't tell them.
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October 2023 by Susan Alberda
Always a great experience! Associates always pleasant and knowledgeable. In and out in minutes!
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October 2023 by Noah Hoag
Great store with quick and responsive staff. Crystal provided excellent customer service when I accidentally sealed an envelope before enclosing an insert.
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October 2023 by Mark Barnes
The staff is very friendly and knowledgeable. I'm always able to get in and out quickly!
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July 2023 by C Stein
Best service ever from a UPS store! Nick went above and beyond to make certain my sentimental package was safely sent home to me. I’m really grateful! Exceptional customer service!
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April 2023 by Chanda Rodrigues (alex)
When I’m there they’re always helpful and pleasant. I feel comfortable to say they work hard to help me.
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March 2023 by M
Had the strangest experience in awhile here yesterday. Female workers are rude and not very bright. Much prefer gentleman who is often there. Way more competent. If you’re going to be rude, at least be smart.
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December 2022 by Sara O
They charge you $3 to print their own label!!! Must be a new thing, as I never had this issue before. They always just printed it, no problem ? and the employee was rude about it and just walk away.
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September 2022 by Malcolm
Every time I go into this d*** ups store I have issues with the employees, not wanting to do their job correctly. Today it was jordi I’m not sure if I’m saying her name right but black lady.. gave me an attitude and was rude because I sent back my package in the original box… she told me I needed the old box it came in with the label which is a lie …… which I already threw out just like anyone else. She then started to ignore me and started to wait on the guy behind me very very rude … I will be calling cooperate to complain this is the second time I’ve had issues with this lady…. At the end of the day she ended up taking the package which is all I wanted to do. It was in a box just not the box she wanted it to be in…
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September 2022 by linda sticca
Move to Newport about a year ago and have had the pleasure of being at the UPS store many times. Everyone is always helpful, SO QUICK & profressional. Easy shipping from this location
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August 2022 by Julie G.
Amazing! All the staff is professional, but extremely welcoming and friendly. They always have the solution, no matter what the problem is. I love going in because I am treated like family. There are wonderful!
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April 2022 by Sharon W.
I've used this location to turn in returns from some online purchases that didn't work out for me. The level of customer service is stellar. I felt confident that the items I dropped off would be handled in a timely manner. If you'd like one, a receipt is given to allow you to track your shipment or returns. Capable of accepting cash, credit cards and contactless pay. Parking is shared in a shopping area, shared with neighboring businesses. No matter where you park, it is a short distance to the door. This location has a bin if you want to drop off your items you'd like shredded. It's a large 55 gallon, lidded trash can that is secured so once you put documents in it, no one can randomly pick through it. It's unlocked by the personnel who do the shredding. They can accept items for the USPS, FedEx, UPS and have items for sale if you need tape, boxes, envelopes, bubble wrap, styrofoam peanuts and postage. There's a copier on site, fax service and, a few other services. Conveniently located to me and the hours fit my schedule. I would frequent this business again as well as refer others if they needed any of the aforementioned services.
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January 2022 by KimSoo S.
I have the highest opinion of their service, expertise, professionalism, efficiency and the manager, Nicholas King.