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November 2023 by Collin “cbenz” Benzoni
Great service. Ask for Nick! He was put in hard work, he was hustling the whole time I was there. Best of all, the new wheels aren't scratched and look great
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October 2023 by James Pugliano
Made a last-minute appointment gave me a scheduled time had to wait 3 hours but they were very very kind to me with a generous discount I would recommend them
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October 2023 by Eric Lyman
Getting ready for a road trip and noticed my tires were pretty worn out. Booking last minute, I was worried about getting an appointment booked in time.Called Melvins and Stephanie was able to accommodate me just in time for my trip! She also guided me on which tires were the best for my preference and provided a lot of insight to something I know nothing about.Great experience all around. I'll be back and will be referring my family/friends to go to Melvins.
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October 2023 by Cassandra Anderson
Was in the area when we noticed the tire on my moms car was going flat. Turns out we were in the right place at the right time! Hector was great, he made sure to get us in and out quickly! Service was exemplary!
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October 2023 by Susan M.
This TirePro in North kingstown is under new ownership. They are short handed and they charged me to supposedly fix my tires that we shimmying. I paid and left and the problem was worst. I also asked to have my oil changed and they said it didn't need to be changed. Six days later my change oil light is on. I will never go back there!
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September 2023 by Dan Moening
Really poor service at North Kingstown Tire and Auto service. I went to get a new tire put on my car and after waiting for the receptionist to finish her personal phone call, I was told they do not service tires unless you buy the tires from them. The mechanics had empty bays and 1 was reading his cell phone with no work to do. I remember when every gas station was a service station and they were proud to work on your car for you. Now it seems some service centers are just there to make a quick dollar. Melvin tire and auto service is one of those. I recommend you stay away.
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September 2023 by Jon C.
We we're stranded and Ash went out of his way to help despite the shop being busy and closing time approaching. Great customer service and kind employees
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September 2023 by Bre A.
A couple of months ago this auto repair shop put in a new alternator. However, they kept my car for seven days and would have kept it longer had I not exhibited total dissatisfaction. Then to top it when I arrived at the location on Huling my car still was not ready, and I had to wait. So, yesterday, September 4, 2023, my battery light came on and I thought I just needed a jump start (even though this same location put in a new battery just about seven or eight months ago). I called AAA. They used their jump starters but the car still would not stay started. Again, I had it towed to Melvin's Tire and Auto on Huling. Since it was Labor Day they were closed. This morning, I called, and Stephanie told me their Diagnostic Employee is off on Tuesdays and they will not get to my car until tomorrow. I told her, "That makes no sense for an outfit like yours to not have a diagnostic person on staff to replace him on his day off. She then yelled at me and hung-up the phone.
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August 2023 by Steve C.
11am app't for inspection. It's 2:00. Been coming for 20 years. Treated kind of rudely when asked for up date. Clearly taking more work then can be completed in a timely manner. Need more help here.
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August 2023 by Seth Hernandez
Went in to get a new tire put on my rim and mounted. Took them half an hour and when it was done they said I didn’t owe anything because their system was down and it didn’t cost them anything. I offered a cash payment and they still insisted I owed nothing. Great staff to have working on your car.
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July 2023 by Terri Falling
While on vacation from Missouri, we experienced a flat tire. We pulled in to Melvin's to get some advice and before I knew it, my car was in the shop getting the flat tire fixed. After about 30 minutes, we had our car back, nail removed, tire pumped up and ready to get back out on the road. I was so appreciative of the quick, hospitable service, ready to pay whatever it took to get us back on the road, but, the service was FREE! Thanks for so much for your quick work and kindness to a couple of tourists.
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July 2023 by Ed McLaughlin
Showed up this morning with a flat tire and no appointment. Staff was awesome, very helpful, fixed the tire and I was on my way in less than a half hour.Excellent customer service!THANK YOU VERY MUCH!!!!
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July 2023 by David Krebs
I got busy this Spring and missed getting my inspection done. I finally got a moment of free time to take care of this. I had a minor stroke and got absolutely no help from DMV or AAA. I explained my situation to Chris at noontime 7/3. He made no promises to me. At the end of day he called me saying the car was all set. I can't tell you how much stress he took off my shoulders. He's the best!! I can't say enough about this place. For 20 years I've never had a bad experience here. Truly honest place to do business. Thanks Chris!!
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July 2023 by Kim Elliott
Outstanding service and customer service from a highly skilled, quality-focused, and friendly team of experts. I've had tires fixed here, have purchased tires, and have had key maintenance done. Am super happy w/all services and highly recommend them: They are total pros that bring their A game every day and I appreciate it.
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June 2023 by Christopher Fortin
Very pleasant and professional experience. I needed a tire for my Tacoma repaired ( had a nail in it ) and I simply dropped the tire off and a short while later it was finished and ready to go. Will definitely be returning when its time to replace my tires. Highly recommended.
