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“We went to trade in my daughter’s phone. The
experience was wonderful, Chris G. was extremely helpful and knowledgeable. He provided us with great options and we chose the one that works best for us!! We always have a great experience every time we go to the TCC Coventry, RI location!!
Keep up the good work, Chris G. and the Coventry crew!!!”
“I was back there for the sixth time and the young gentleman there was very polite and fast working at repairing my phone. I also appreciate the reasonable prices.”
“Jay and Daylin were focused, professional, patient, respectful, kind and went above and beyond to remove my contract with Tracphone and retain my phone number. They both possess excellent communication skills. Both guys are extremely knowledgeable communicate well and efficient! I recommend this store highly because of the quality of phones they carry and value! Jay and Daylin were very transparent and coached me in the right direction to purchase a superb phone, a case, strong screen protector, and carrier plan suited to my needs!”
“Sam, at Verizon , Connell Hwy., Middletown, RI was extremely patient and helpful with my purchase of your Verizon Internet Gateway. I’m so happy to be rid of Cox. He’s an excellent employee and represents your company very well. I understand he was just filling in at this location and generally works in Warwick RI.”
“I live in Narragansett near Sald Pond, I want to exchange my 64 GB iPhone 11 for an iPhone 15 Pro Max with you, I want to know if my iPhone can be received as part of the payment and I will provide the surplus, thank you”
“I recently switched over to AT&T as my primary cell provider. The customer service at this location was exceptional. These guys helped every step of the way, and throughly answered all of my questions. Thank you Newport AT&T”
“In store management is cool and helpful, so i can't ding them for the company they work for, But At&t itself is lacking greatly due to the company size and corporate environment my opinion At&t has definitely lost touch with The customer service experience. With my recent experience It has gone down the toilet . Make your own judgment.....”
“The manager was Great! He was very informative and figured out the problems I was having with my phone and also gave me a great deal for the iPhone 14 for my son ! I was not planning to but told me I was an offer I couldn’t refuse I left the store satisfied !! Give that man a raise ? i will be back !”
“I went into metro the other day to buy a new phone an there was a very nice young man.Jarred I think his name was. He helped me pick out a new phone (that I absolutely love)an set it up. He even took the time to move all my contacts an pictures for me. It was nice to have someone in there that knew what they were doing for once. Best experience I have had at metro in a very long time.”
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“Danielle Garcia was wonderful. she was very helpful. The store had no AC and it was 90 degrees outside. She shouldn’t have had to deal with that. Shame on you management”