The United States Postal Service location receives positive feedback for its friendly and helpful staff. Customers appreciate the patience and clear explanations provided by employees, creating good experiences overall. One customer shared a heartwarming story about a staff member who went above and beyond by driving his personal car to open a package box, demonstrating exceptional service. The customer service team, including employees named Dave and Darcy, are praised for their kindness and helpfulness, especially when handling international packages for deployed family members. However, some frustration was expressed with another staff member who tends to serve only one customer per hour and struggles to answer questions, leading customers to prefer asking for assistance from others or leaving to avoid delays. The manager at this location also received high praise for her quick and personal response, like meeting a customer at their building within minutes to retrieve a key. Additionally, a supervisor named Reina was acknowledged for promptly resolving a mail delivery issue for a business. Overall, the postal service is seen as having dedicated staff who often go out of their way to assist customers, though some staff members could improve efficiency. The location’s staff and management are committed to providing good service and making customers’ experiences positive.
Overall not a bad post office. Sometimes there’s a bit of a wait in line, but overall it’s fine.
December 2024
Good experiences with the staffs so far, patient, explained everything. I haven't had the chance to see the mail carrier but I did receive a welcome note when I moved here, that was very warm.
December 2023
Same experience with a supervisor there!!! His name is Ryan and he literally got in his personal car to drive over to open the package box in our complex because the wrong key was left. WOW! Thank you Ryan!!! This is definitely above and beyond.
