Citizens is a respected business that provides excellent customer service. The branch is known for its knowledgeable and helpful associates, who treat customers with respect and professionalism. While the branch can get busy during peak times, this is a testament to its popularity. The business could benefit from more friendly staff and training for employees on customer service, but overall, customers are satisfied with the service they receive. The branch has been described as "very nice to work with," with staff like Sarah and Rebecca providing great customer service.
Savannah and her team were kind, efficient and helpful, despite a busy bank today. Thank you!
April 2025
Jeffrey R. Tavares is the best- i used not look forward to going to the bank- but Jeffrey was so helpful and knowledgeable that I will drive out of my way to go to this branch specifically - great job Jeffrey !!!
June 2024
Carolina was extremely helpful and took an entire hour without complaint or hesitation on a busy day to undo 14 years of banking neglect for my 84 year old grandmother. Excellent branch, likely to get very busy in peak times but that should tell you people rather like it.
