Walgreens, a popular pharmacy chain, has received mixed reviews from its customers. While some have praised the store's pleasant and efficient staff, as well as the convenience of the Walgreens application, others have experienced less than satisfactory service. Customers have reported instances of being treated with disrespect, particularly at the pharmacy. One customer, who had been a loyal CVS customer for 16 years, found the staff at Walgreens on Mineral Spring to be equally unpleasant. However, the Walgreens location on M.S. Avenue was praised for its exceptional service, with the staff consistently calling to notify the customer about their prescription status. The store's cleanliness and hours of operation have been generally well-received, but there have been concerns about the management's ability to maintain adequate stock levels. One customer noted that the aisle with bread, nuts, and canned items had been bare for two weeks, despite the rest of the store being well-stocked. Overall, Walgreens seems to offer a mixed experience, with some locations providing excellent customer service and others falling short. Customers have emphasized the importance of patience, communication, and a proactive approach when dealing with the pharmacy staff, particularly during busy periods.
Jon was very helpful. He stayed with me the whole time until everything was done. He deserves 5 stars plus.
April 2026
While the pharmacy staff are mostly pleasant, it’s not uncommon for the drive thru to be closed and you have to go inside. What’s the point of having a drive thru if it’s going to be closed constantly!
February 2026
The staff are great they’re so helpful and always respectful and polite
