Cumberland Farms is a clean and well-maintained store with a friendly and hardworking staff. Despite long lines, which are common at this high-volume location, customers appreciate the staff's effort, especially during busy times. Some concerns include the use of non-recyclable plastic bags for pumping gas, which many find unnecessary. There are also issues with store hours, as the store sometimes does not open at the scheduled time, causing inconvenience. Additionally, some customers experience problems with the gas pumps, such as declined debit cards or cards getting stuck, leading to frustration. Overall, the store is valued for its cleanliness and staff, but improvements in operational reliability and eco-friendly practices could enhance the customer experience.
