PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products both in stores and online. It provides a wide range of items for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up their orders at local stores within two hours. Many locations offer additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption from local rescues. While some customers find the staff helpful, others feel that assistance is limited, especially when looking for specific items like fish or cat litter. The store has a good selection of pet products including medicine, toys, cat trees, and litter boxes, though prices and choices may vary. Overall, PetSmart is a convenient place for pet owners to find a variety of pet supplies and services, with some locations offering amenities like handicap parking.
Customer service is exceptional, mike and the crew listened and rectified the issue. Store is cleaned and well organized. The main problem is the company using third party delivery services like DoorDash.
January 2026
Great staff always friendly good promos and sales my go to for all my cats needs
January 2026
Wonderful varied menu with great specials. Something for everyone
