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November 2023 by Kristan Pomfret
People are very nice that work there, place is clean.Had to edit my review. I was doing so well, going every day...but recently had to stop. I have an injury so I can really only use one machine for cardio, and it's been broken since August! I either have had to go to another gym or just not go. Very disappointing.
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October 2023 by Monique Charrette
Not sure why other locations have closed and received NEW EQUIPMENT? this facility had originally opened w USED equipment .This gym needs all new equipment.Nothing has been changed or replaced since opening.Asked Mgr stated the owner will not replace things .Not a very positive mgr.I would be embarrassed to Mgr this facility. This gym needs a overhaul of equipment.Mention owner owns so many gyms will not do it.???
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October 2023 by Jay Kane
Easy to cancel ($58 fee…). The kid running the desk on 9/25 was extremely friendly and helpful.
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September 2023 by Tony Soprano
Enjoyed the gym until recently where i recieved the most vicious case of FULL BODY ring worm I literally do not use my home shower because I take one after a work out. I went in to go pay my bill because even though my bank said its not a bank issue they still cant draft it from my account. When i told the manager that I had said ringworm I was told thats impossible we use CLR I wont degradate anyones intelligence by explaining why that answer is idiotic after that it was just attitude on attitude the corporate office is literally impossible to get a hold of i would kill to have the hours they work! Then trying to get a hold of anyone above the manager of the location is also impossible no aplogies of the sort just oh its all your fault couldnt possibly be us! oh I almost forgot literally everytime I have gone to use the showers there are pubes and grime all over the place. Thug I have had to clean! The machines themselves are always clean but to be fair people clean after themselves so I do who is really cleaning them and most of the staff are very friendly however I should not have to pay a copay and then pay for prescriptions to not even get an apology or anything you could even confuse for taking responsibility!
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July 2023 by jared francis
Clean areas, the staff are very friendly, and the machines are well kept.
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April 2023 by Matthew Mello
Very Clean and Friendly Staff. On the higher end for the PF chain.
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April 2023 by Frank Homen
The club is always so nice and clean. The staff are super friendly and always busy cleaning .
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February 2023 by Viviana G
People aren't great about cleaning their own machines, at no fault of the gym. It was clean, had a water refill station, and many machines.
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January 2023 by Dennis Austin
Good place to go, get a workout in, and then leave. Not too crowded
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November 2022 by P K.
Usually pretty clean. Not overly helpful but for $20 a month I guess they figure you'll google an exercise program for yourself. Hours of operation are pretty long so it's hard to have an excuse to not go. I HATE wiping down all the equipment and feel like the staff should be doing it. They never seem to be doing anything.
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September 2022 by Roland Cagnon
Very pleasant staff and not to busy.Wish they had more trainer's available
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September 2022 by Ashlee M.
Omg this is probably one of the nicest PF's I've ever been to! Not only is staff super friendly and helpful but this place is IMMACULATE & their machines are all BRAND NEW! I was so happy with the treadmills and ellipticals that even though this is nowhere near my home- but rather my boyfriends work- I think I'll come here a few times a week just to use their amazing equipment!Highly recommend coming to this location if it's close to you as it's clean, has all brand new and state of the art equipment.
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September 2022 by Lexi Parker
Love going here with my hubby, only thing I can suggest is that the 20 something year old staff remind their long time lunk-like regulars to clean up after themselves. I've seen multiple people there regularly who do NOT clean machines after they use them, and no one says anything. We would also love it if there were a TV playing an explanation as to what the circuit room is because we get tired of people cutting in front of us to sit at the machines on their phones and block us from finishing our path in the circuit rotation. The place is clean otherwise.
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September 2022 by Kathy Wilkins
Beautiful day and planet fitness was not too busy. Worked out and had an amazing chair massage!
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July 2022 by T K
What a shame!! Do not sign up if you are looking for a gym to workout!!This used to be a great location to workout but with new Manager Kathy it has gone downhill. She has absolutely no customer service and verbally attacks guests instead of handling professionally. Obviously has never had Management training or experience. Went as far as to say "I'm the new manager and things are changing, I'm whipping my staff into place so they start following rules". When you ask to speak to her supervisor she laughs and says that is not how things work. I then tell her I will simply email Corporate again and she laughs again saying she is going to call her Regional Manager right after call so she knows truth. Wow, guess it's no wonder Kathy is the way she is if she and Regional manager are friends and don't care about customers. I just hope the franchise owner of this location is aware that their management staff is running guests off.Can't wait to get the generic response from PF like other tickets have about how they care about customers and would love to learn more about issue. Tryst me, that is laughable after Kathy's previous call. They could care less!!Again, save yourself the trouble and find a different gym!!