-
February 2024 by Sorrel Tenenbaum
I was able to get an appointment the day I called to drop off my flat tire. The service manager was friendly and knowledgeable He picked up the wheel and showed me the location of the sidewalk failure and called me the next morning when the new tire arrived. He also noted that 2 other tires had been mounted backwards. The shop completed all the work and reset the TPM in about 30 minutes at a fair price
-
January 2024 by Ethan Grant
Very friendly and communicative, quick turnaround. Went there for a tire replacement and when there was a problem after the tires had been changed, they took care of it quickly and at no extra charge. Very good service, will definitely be returning to BTS for general car service in the future.
-
January 2024 by Mamadou Ndiaye
Great experience! They took the car on the same day I called and fixed a problem I had with brake lights. They charged a reasonable price too! Highly recommend.
-
January 2024 by Alex von Eckartsberg
Andrew was fantastic from my first interaction on the phone. I was very relieved to find a reliable place to repair and replace our tires that was also transparent. I have already recommended them to a friend. Thanks BTS!
-
December 2023 by Patrick Cannon
I love BTS. They are always very prompt and honest about the repairs needed, and their rates are very fair. I've been going to them for over ten years and have never had anything but the most positive experience.
-
December 2023 by Steve Giuliani
You’re just not going to get service like this anywhere else. Fast, friendly, and my tires were perfect. They even corrected a problem another repair shop forgot to do, which they noticed when doing my tires. Great job BTS!!!
-
November 2023 by David Bundy
Had a flat tire and they took care of it quickly and effectively at a fair price. Car runs great. Well done.
-
November 2023 by Elle Jay
I came here with a hole in my tire. I told them I had a hole in my tire. I had AAA come to my house and put enough air in the tire for me to make it to a tire shop. The AAA technician wet the tire and showed me where the hole was. I drop the car off at BTS and come back and was told I only needed a patch. I’m like… are you sure?! I saw the hole myself. Was assured it was just a patch that was needed and paid $35. I knew that was wrong in my gut but went along with it because hey, maybe a patch would work and a cheaper price is better for me given how expensive just breathing is these days. A few days later as I was on the way to pick up the child that I mentor, you guessed it… low psi warning. Not sure how they missed that hole in the tire, but that’s not acceptable for a tire shop. So I basically gave them $35 for nothing and things could have gone pretty bad if I had that child in the car with me.
-
October 2023 by James Brock
I’ve been going to BTS for years and have always had excellent service. I trust them and they do a fine job. Never a problem. And the staff is always courteous and friendly.
-
October 2023 by Christine Watkins
My experience was pleasant. The staff at BTS were very helpful and clear when sharing repair information, cost and the time it would take to complete the job. I dropped my car off mid morning and BTS had the car back to me by the end of the day. I would highly recommend their service. The only reason why I did not rate as five star is because my car was dirty when I went to get into it. There was dirt or oil on my seat, armrest and door panel. When I pointed this out the staff addressed the issue right away by cleaning up these areas.
-
October 2023 by Chris Baxter
I brought in a friend of my daughter’s car to BTS to get checked out because another shop had quoted her $11k to “fix” everything that was wrong with her old Honda. BTS looked at it and replaced the brakes for a reasonable price. Thanks for being so honest!
-
October 2023 by William Tandy
Did a very good job and the price was very reasonable. I looked around to check out other prices and they could not beat that price. It's been about 3 weeks and everything is fine. Thanks again
-
October 2023 by Chase Pen
BTS has taken care of me and my family’s cars for many years. Prompt and knowledgeable service. Management and employees are wonderful. I recommend this garage to everyone I know.
-
September 2023 by Emilio Quinones
I pulled up and saw a full garage and was not turned away or told I needed an appointment. They were able to change my tire in reasonable time highly recommend great service!!!
-
September 2023 by Jessie B.
My husband and I are new in town and had to get our vehicles inspected. Got lucky that BTS was right around the corner and had great reviews. Service was super quick, affordable, and painless and all of the staff was very friendly and professional. Then I ran over a bolt yesterday. Called first thing this morning and dropped it off - they had my tire patched and car ready to go within an hour or so. Again, staff was awesome and price was incredibly reasonable. Will definitely be returning!
