-
January 2024 by Malinda Bernard
Wish I never went to this bank, very disappointed
-
October 2023 by Zee K
Criminal charges of overdraft fees.
-
August 2023 by David DAndrea
The bank personnel are rude and not helpful or informative. Go to the branch off Mineral Spring Ave as they are much more courteous and knowledgeable.
-
July 2023 by Tom Coyle
I need a service that apparently only the Branch Manager can perform. That person is on vacation for the entire week without a replacement. What?
-
August 2022 by Stephanie C.
I work Monday thru Friday in Bristol. I don't have time to come to the bank so I go on Saturday when need be. EVERY TIME they are packed with people and only 3 tellers, with two alternating from drive thru to inside. With 9 people inside. One customer leaves cuz it's going to take too long and she has work. Another claims he aged 20 years waiting in the line. Came to cash a check from new job (thankfully have direct deposit now) and both times in the bank for over 15 minutes waiting in line. Think might have to take the extra mile on the car and go to the farther citizens from now on when I need to.
-
August 2022 by Miss C
Terrible customer service
-
March 2022 by Stephanie Titus
Hi I think my teller name was sandy or Sandra have to say she was amazing, very nice and helpful! I would keep going back because of her!
-
February 2022 by Victor Tonev
Great staff and convenient location on Newport Ave. near Armistice Blvd.
-
October 2021 by Jason Ambrose
Sandra D helped me with some major banking issues Sandra got to the bottom of things Sandra was extremely professional kind and honest. I would highly recommend banking here at citizens with Sandra.
-
November 2019 by The _Girl_ In_Pink
Horrible horrible horrible
-
October 2019 by Cris Morin
I just left the drive thru at this location, i was depositing $140 cash, the teller sent the container back insisiting i gave her $120, i said no I gave you $140, the extra $20 she left in the container! I said its in the container, she took it back and then just sent the receipt. Not a thank you, have a nice day or sorry for HER error. Extremely rude and unproffessional.
-
April 2019 by cira Fernandez
Maria Amado is great, she is an awesome supervisor and leader to all the tellers
-
April 2019 by Katie L.
Huge walk in ATM lobby which is great in foul weather. I don't have a citizens account but use the ATM without issue often.
-
October 2018 by Mister Guy
Decent-sized bank with a convenient outdoor drive-thru & ATM location. Inside staff is pretty friendly, and the indoor ATM area is very large.
-
August 2018 by Trisha Traynor
ive been banking here since i had my first job 25yrs ago and i still think their the best!