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January 2024 by Derion Coker
Been with this bank for 8yrs and after my wallet was stolen i was told i cant get any money out of my account because no one knew me lmaoo i have three accounts and go there several times a week to make deposits. My only option is to wait 3-5 business days to get my card . No security questions or any slight attempt to help me in my situation. I rarely need help and im disappointed in how this branch put their foot on my neck even though j have all documentation and pictures of my ids
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November 2023 by jas escobar
10/10 service! Super nice and informative. They explained everything and helped me understand thoroughly. Clean and organized.
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May 2023 by Bethzy Colon
Excellent service ☀️
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June 2021 by Jerry Coombs
No problem there.
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September 2016 by michael leshinsky
Nothing exceptional about this branch
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March 2015 by Bill P.
Bad customer service. . I was the only customer in the bank at this time and the only thing the employees cared about was the other employee that just walked in with there coffee, so i waited and waited. . Ok no big deal i can give a minute or two for your coffee but wheb i was making my bank transaction the attitude that come from the girl was nothing I've ever seen in any other citizens bank before. She needs to be fired plane and simple. .. teller number j031795 at branch 017 just incase citizens really cares...
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May 2014 by Sandi A.
TERRIBLE SERVICE!!!! The ATM takes my card every time! I submitted my DBA two months ago and they still have not updated it in the system hence stalling my business transactions. And good lord the ATTITUDE! Go to a different branch if you want anything done properly and with professionalism.
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February 2014 by Natalie S.
They go above and beyond to take care of your banking needs they even ask if there are any problems to be resolved. However it does seem like the tellers have their favorites. I guess that is like anywhere else though. The more you go the more they like you.