-
March 2024 by Ashley
Amazing place! I got brooke as my small dog's groomer she got her nails cut and anal glands expressed without a hitch in like 10 minutes! Petco had said that my dog wouldn't let them do it but turns out they were just inexperienced! Will be back from now on. Great prices too!!
-
March 2024 by GreNaDeTeSTeR
Best doggy daycare in the area. Our dog, Mando, loves going here and gets to run free and socialize all day. Comes home tired and relaxed every time
-
March 2024 by Victoria Rizk
Ive been bringing my golden retriever here since she was 4 months old atleast once a week. Shes now 8 months. The second she knows where we are she gets all excited and cant get in the door fast enough! She loves it. The people are very nice too. She also recently had her first grooming session ever which i was worried about how she would be but they had a very detailed note explaining how great she did and what she was timid with! I plan on doing her grooming here moving forward. She looked great! Everytime I pick her up shes tired and very calm the rest of the night which is great because that puppy energy can be crazy! Thank you guys for all your help and accommodations with request / last minute bookings!
-
January 2024 by Miguel Martinez
They're amazing and really take good care of all the dogs to the point where I'm going weekly there
-
January 2024 by Andrea Mullen
We love Friends of Toto! We've been going for about 6 months, and Tucker is always excited to go to daycare. The employees there are always happy, helpful, friendly, and seem excited to see Tucker too. They also post stories giving a glimpse of your dog's day, I'm never worried when he's there and have never had any issues. I would definitely recommend Friends of Toto!
-
January 2024 by Matthew Boatwright
My two girls seem to love it.
-
December 2023 by Kelley Flaherty
My pup loves going to Totos and we love the peace of mind that she will be taken care of and have a good time.
-
December 2023 by Eduarda dangelo
My experience here was an absolute disaster. I was hired and lasted all of one day. As soon as a walked in for my first day, neither of the coworkers wanted to train me and the employees started arguing in front of me while I just stood there. The level of unprofessionalism and aggression displayed at this place is beyond belief. I have worked at a different doggie daycare facility and it was great, the dogs were treated with care, love, and respect so I didnt expect this. Friends of Toto seemed like they were running a circus rather than a daycare/boarding facility. Honestly, I never write reviews or care enough to express my opinion, but coming from someone who is in college majoring in animal science and has a deep love for animals, this place should really reevaluate how they do things. They didnt train me and when I went to the back I saw all the workers who were just complaining about the dogs the whole time and straight up mistreating them. There was multiple instances where dogs were being kicked, dragged and thrown across the room. I also saw them picking up dogs and throwing them over the fence and drop them instead of letting them through the door. Dogs were fighting each other while they did nothing. There was a complete disregard for safety protocols. The lack of proper training and handling was evident, and its no surprise that the dogs were acting out. Overall, I witnessed instances where potentially dangerous situations were shrugged off with careless attitude. Please dont trust this place coming from someone whos seen what happens in the back. Dont run a company you dont actually feel passionate about.Ive read the response and I wanted to say that1) I never said I was uncomfortable with being near the dogs. I expressed my concern to the manager about not being trained about how the system works and tasks I should be expected to perform. I have experience but that doesnt mean that I shouldnt be properly trained because every company is different.2) I would NEVER lie about what I saw. Im not sure how clear the footage is but if Im saying this, you as the owner should take it seriously and talk to your workers and maybe come in more often to see what is happening. My intentions are not to harm people or businesses and I do believe that the owner is probably passionate but again, maybe doesnt know what is happening. I never make reviews because its simply a waste of my time. Im doing this to let customers know what I saw because I truly care about the well being of animals.
-
November 2023 by Tyler Morgan
My boy Jackson has LOTS of energy! Even though I work from home I bring him here at least twice a week to tire him out and give him the socialization he needs. He has severe separation anxiety, so the first couple times I brought him there he was a bit hesitant. Now I cant even say the word Toto if hes within earshot. He doesnt even look at me when I drop him off he jumps on the door because he cant get inside fast enough. Staff has always been very nice and the fact they have Sunday/after hours availability is a life saver. Knowing I always have somewhere to bring him in the event of an emergency is priceless. Thank you Friends of Toto!!
-
October 2023 by Matt B.
Our dog spent 10 days boarded at Friends of Toto. He was admitted to ER 24 hours after returning home, doctor's didn't expect him to survive, and he spent four days at hospital returning to stable. Turned out to be Giardia (5 to 12 days from ingestion to passage in stools). Many thousands of dollars in vet bills. While I'm sure the staff cares deeply about the animals that pass through, the reality is the environment isn't clean enough or controlled enough to keep the animals safe. When informed of this situation, they we're like "I'm sorry, but you signed a contract, and with a 150 dogs coming in a day, the spread of this stuff happens." I was shocked... no real action, and basically said this stuff and other viruses are are common occurrences. We talked to multiple people who previously used Toto and had their dog come down with kennel cough, or others who toured and decided not to send their dog there. I wish we'd been that smart.
-
August 2023 by Kathy Kolenda
I have bought my 2 pups here for grooming for 2-3 years and they have always done a great job. I will not be bringing them back however because within 4 months their price increased twice with no warning. Not very professional.
-
July 2023 by Mel
Very disappointed with my last visit at Friends of Toto and will not be a returning customer. Ive been bringing my dog for grooming in the last 6 months and never had any issues with their grooming service. They are great, however, they were not transparent about the new price change. I brought in my dog and when they call me to pick him up I notice an increase. I asked them about it and they told me that the price changed today, 7/1/2023. They explained the reason for the increase and an email was supposed to be sent (which I was not aware of or never received it) about the new price change. I checked my inbox and their portal and found no info about it.I understand things happens and price can increase but I would appreciate if they were upfront with me about the new change when I dropped off my dog so Im not surprised learning about this. The total amount was not what I was expecting and the increase was about $15 more. To me this is not a way to treat an loyal customer. It doesnt matter if it is an increase $5, $15, $20, or even $50, but its about transparency.Thank you!
-
July 2023 by Kailyn Corrigan
My puppy Marvin was diagnosed with a terminal illness (liver shunt) and Friends of Toto added so much to his quality of life for the short time he had. He required round the clock care + medication, so their flexibility/attentiveness made it possible for me to still work and have a safe place for him to go when I could not be with him. I always felt he received personalized care. He would essentially drag me inside bc it was his favorite place. They even sent us get well care packages when he wasnt feeling well enough to play with his friends at daycare. They are truly the most caring and knowledgeable pet care facility. Will never be able to thank them enough!
-
July 2023 by Sara Hanley
My mom and I just started bringing my dog Charlie to Friends of Toto. He absolutely loves it and seems to be well taken care of! Charlie is very energetic so we like to get him out of the house to socialize when we can and he seems to really enjoy daycare here! Thank you guys!
-
April 2023 by T Z
My wee doggie Murray attends Friends of Toto three times each week. My pupper loves friends of toto. I say we are off to see the wizard! and immediately the tail flies, he does his crazy Bernese Mtn. dog dance and gets his leashalways happy to go to see his fur friends. Highly recommended!
