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February 2024 by Cameron Dunnebier
Metro PCS has a bunch of losers working at the Emerald Square Mall the Spanish girl that was working there took my phone hacked into all my information the other kid with the braids that works there I caught them in my PayPal going through my phone with his phone right next to it I would never go to the Emerald Square Mall MetroPCS they should all be fired
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November 2023 by Elvin Estrada
Be careful they will take your money.
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November 2023 by AHDIM X
I really just called this place and some lazy thing hung up on me like she doesn't get paid by the hour to listen to the issue that I'm having with my phone. she was very undescriptive and had a poor vocabulary and it wasn't a bilingual issue because I come from a bilingual family it was an education and a respect issue it's funny how people get to sit in a chair for 8 hours and and act like their job is too difficult .I put your roof back on and clean your kitchen after your tub falls through your ceiling and I smile while I do It.she must be too goodfor her job
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September 2023 by Milton Zorrilla
They gave me excellent treatment, a guy named Brian was my assistant, very polite and helpful, he spoke to me in my own language (Spanish) so he could help me understand everything according to the offers and plans that Metro by T-Mobile has, his coworker was very friendly too. I recommend them 100%.
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September 2023 by Dana Tivnan
Was super busy but they are good!
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August 2023 by Richard J
The store manager and her sales associate were very pleasant and helpful. Fast service.????
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August 2023 by Fabricio Andrade
Very very helpful staff. Special thanks to Maribel Rodriguez.
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July 2023 by Gary Mennucci
I'd give them 0 stars if I could.Sold me a phone that won't pair with myCar, told me it would have no problem pairing with a Toyota or other makes, just not mine. Absurd. Absolutely no help. I've been a customer of theirs for 10 years, regretting it. Going to Verison and you should too.
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July 2023 by Salim Ibrahim (Luka)
If u don't like to pay everything thru your bank as i do , Quick, stuff member was welcoming, smiling ready to help ,paid, and went out no extra fees ,perfect ....
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July 2023 by Benjamin Nathaniel
5 stars for the manager who has fixed my phone multiple times
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May 2023 by Louis McFadden
It's my closest one to me great service and advice. Excellent atmosphere.
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May 2023 by Edward Mcgettigan
If you go there ask to talk to an employee named Nazareth she is awesome goes above and beyond
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May 2023 by Sham The Sham
Very helpful with my phone issues.m
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February 2023 by Anthony Angulo
Customer service is awesome Maribel works with you and every which way and you always do happy
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January 2023 by Sophia DJena
First time into this store. Walked in and the lady at the counter with the glasses said “I don’t know why all these people are here. We don’t have anything for free.” This is not how you treat your customers. Even if they are there for a free phone they still have to pay a monthly payment. That was unprofessional and uncalled for.
