Navigant Credit Union is highly praised for its exceptional customer service and knowledgeable staff. Many reviews highlight the friendly and supportive nature of employees, such as those at the Pawtucket branch. Members appreciate the easy online banking and the helpfulness in addressing their banking needs. Individual staff members, including Carol and Javier, received commendations for their patience and ability to explain processes clearly. Long-term members express loyalty, often returning to the credit union despite relocating. Overall, Navigant Credit Union is recognized for going above and beyond to care for clients and provide great benefits.
I would like to let everyone know that I am a satisfied customer. Navigant CU located at 20 Dexter Street in Pawtucket has been my favorite branch for quite some time. I have been treated with respect every time I do my banking there. Today I needed a loan to consolidate debt, and I had an amazing experience. Carla... read full comment
June 2026
Joyce Barros Your positive attitude made my day. I really appreciate your help . You did a great job explaining everything. Thanks for helping me out .
May 2026
Great experience opening an account here. Alejandra made it super simple, easy to understand, and answered all my questions. Looking forward to banking with NCU.
