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December 2023
Been a PCU customer for over 30 years. Have NEVER had any of the issues that people are talking about. Online banking is fine, customer service has been nothing but excellent, and people in the branch are super friendly and helpful. I have my mortgage, and my day to day banking here. I recommend it to everyone.
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October 2023
I don't know if all these one-star people are scams or what but I have been with Pawtucket CU, now Coastal-1, for almost 25 years and have never had a problem with the accounts or the courteous personnel except that sometimes the phone wait is a bit long,
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October 2023
Their website doesn't even given their customer's their loan information. The only way to see your loan balance is to wait for a paper letter. Absolutely atrocious online banking. It's so bad it should really be criminal. Avoid banking here if possible.
