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October 2023 by Jared Mugfor
Excellent experience from beginning to end. Stephen worked late on a Friday to make sure that everything worked smoothly on the day of pick up. Entire in person transaction took about 30 minutes. No pressure to purchase vehicle, they work with you to make sure you get the car you want. Extremely happy with the experience and would recommend to anyone.
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October 2023 by Melissa Fiore
Great service department / dealership to work with! We recently had the worst sound coming from our car and Sue got me in there same day for a tech to listen and do a quick check, even with a jam packed schedule…sure enough it was supercharger issue and car was not able to be driven. Sue, Richard and Tony explained to us that it’s a an extensive repair and the car could be there for a couple of weeks due to back orders etc - they got us back in our car so much quicker than we expected in 1 week!!!We appreciate the professionalism and care from all of you…from sales to service to collision (yep we’ve needed that too)
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October 2023 by digdah
Mike Bernado is nothing short of a super star. I wish everyone would be such a great customer advocate and serve with such enthusiasm. I have been going through a horrible string of events after purchasing from Beyer Volvo of Falls Church VA, dealership that is just pure HORRIBLE, and Mike went out of his way to ensure I was treated right sold me the warranty I asked for. Thank you sir, thank you! Please take all your business to this team. I live in TX but will be shopping for my next Volvo in RI, trust me.
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October 2023 by Amr E.
I wanted to share an update as an owner of CPO S90 2018 which was 5 years / unlimited miles , I just saw the recent updates that you can only extend from your original selling dealer , this generated two Major issues.1- I bought the car online from different far State . ( I can't Go to them in person) .2- I had pleasant experience with them so they did try to help but the dealer owner push only 3rd party warranty and does not sell any CPO Extension.I have tried to reach to dealers in my state (Washinton & Oregon) they all had 3rd party warranty and all of them were extremely expensive, cheapest was 3500 for 24 k miles extra / 2 more years.This is where Michael Bernardo shines @SteingoldVolvoCars .he was solution oriented. After sharing with him the original selling dealer does not sell extensions, he was able to get an exception from Volvo and extended the CPO warranty to 10 years / 100 k miles.By Far in any type of calculation the CPO Price for extensions is most cost effective and most secure choice for peace of mind Was Michael.after choosing the coverage I want and made a payment , within 12 hours he got the extension signed and sent .for anyone in the same position or live in same zone (Portland Oregon / Vancouver Washinton) .Make sure you reach to Michael Bernardo and share if your original dealer does not extend / sell CPO extensionsand see what your choices is I can guarantee that he would be the most trustful / most cost effective for your Volvo needs .Finally, I appreciate @SteingoldVolvoCars transparent pricing online .Amr
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September 2023 by Patty Poor
I love Steingold Volvo. This is my second car from them and I plan to get my next one there. The staff is amazingly kind and always there to help! Mike called me back and helped with my issue right away! I wouldn’t even think of going anywhere else! Thank you Steingold!
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September 2023 by Ian Ridlon
I took my Volvo XC90 in for service and I could not have been more pleased with the way that I was treated. Although they are busy and it takes time to get service scheduled, it is worth the wait if you can. They were courteous, got the job done right the first time, and even washed and vacuumed the car! I highly recommend them for any service needs.
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September 2023 by Richard Rosol
What a breath of fresh air this dealership has been. My partner and I dread car shopping so much, we don't do it more than every 12 years or so.When our Volvo shopping led us to Steingold, we were at once impressed with its smallness and family-run feel. There's no attempt here to wow us with grandiose atria, water features, and styrofoam/stucco exteriors. In fact there's a very out-of-place yet somehow sexy and inviting lounge in dark woods and mismatched furniture, where the Starbuck's machine actually pumps out a pretty good cup!We were interested in seeing the S60 sedan and were approached by Brian, confident yet laconic, who skipped right to "Wanna drive one?" We did, and we loved it. Quite without his prompting, we upgraded our expectations to the plug-in Recharge hybrid with the Ultimate trim package. It's on order, and we're on pins and needles for delivery.Brian, Steve, Mike, Lesley are lovely people, as I'm sure the rest of the team are. It's obviously a great place to work.We recommend Steingold absolutely without reservation.
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August 2023 by Barbara Nunes
Steingold Volvo is definitely a 5-Star dealership! They not only have a great Service Department where Susan and Richard are very professional and attentive to their customers and will answer all your questions, but they also have great auto techs as well. And I got to see the Collision Center work their magic smoothing out a small dent on my fender. A big thank you to all at Steingold! I drove away a very happy customer! 5-stars ⭐️⭐️⭐️⭐️⭐️
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August 2023 by Alex Thrasher
Had a great experience talking and working with Michael at Steingold. Thanks for a great experience! Made me more confident in our first Volvo purchase since we could get a great deal on the extended CPO warranty.
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July 2023 by TG
Great dealership! The sales department (Mike Bernardo) was very helpful in walking me through the VOLVO CARS APP renewal process online. I purchased my renewal through Steingold. Mike was excellent following up with my satisfaction and completion. You do not have to be local to their dealership to renew your VOLVO CARS APP online. However, should I sell my vehicle, I would highly consider working with their dealership. Check them out for $20 discount on the renewal!
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June 2023 by Marc
My wife and I had the best experience dealing with Mike and Brian. We test drove a new XC90 for the very first time and loved it. Being new to the Volvo brand, we asked a bunch of questions and these guys were hands down the friendliest and most helpful people! They offered a no pressure experience. We are still doing some research on the brand, but will definitely consider a Volvo for our next vehicle. And will of course return to Steingold! Can’t thank this place enough.
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June 2023 by Candice Hsu
I found a hidden gem. Easy to deal with, responsive and offers some great Volvo Warranty packages at great prices. Before you sign with your dealer, you owe it to yourself to checkout Steingold Volvo. Michael Bernardo at Steingold is the best. Definitely, I will contact them in the future. THANK YOU!
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June 2023 by Joseph Perry
Steingold is CONSISTENTLY good and will make sure all of your needs and wants are addressed. I’ve now owned 4 Volvos over the past 3 years, and this dealership, hands down, provides the best service experience and purchasing process.Service is the most reasonable in the area, and their meticulous attention to detail is second to none. The advisors remember me and they always greet their customers with a warm smile and welcome. When in a pinch, I’ve had to visit other Volvo dealerships and it hasn’t been the same. It is clear why it may take a bit longer than other shops to get an appointment - but it is worth the wait!!Steve and Michael make the entire sales process extremely easy, and I’ve recently met Brian who is a very nice guy and informative. Being family operated, they hold themselves to the highest quality of standards and it shows. You feel welcome and comfortable at the dealership. Super thrilled and satisfied with my latest purchase of a 2022 XC60 to replace my S60 and would highly recommend working with these lovely people if you have the chance.
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May 2023 by Derek Busch
I recently purchased a warranty extension for a certified Volvo through Steingold. The whole process was smooth and Michael was very helpful and quick to process the purchase. If you are in the market for a Volvo warranty, this is the place to get it. I will use them again without any hesitation and highly recommend.
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May 2023 by Marsha Fiske
Great and easy purchase of a new Volvo. Happy that the car color combination was brought in for us to confirm it was what we wanted. The paperwork and delivery went smoothly, like a dream... as I drove out of the Steingold showroom in a new '23 -- XC90.
