-
March 2024 by Jason R P.
Sales Rep Shawn Vaughn met me at the entrance. Very courteous, respectful, and helpful. Guy went above and beyond in helping me with my phone's issues. Highly recommend this T-Mobile location
-
October 2023 by Joseph Cupertino Jr.
I have had T-Mobile forever and I have always hated getting a new phone. I hate smartphones. Juan at this T-Mobile gave me the best upgrade experience I have ever had in over 20 years. He was friendly and considerate and so helpful. Listen T-Mobile you should recognize and do what you can for people like Juan who are your brand when I walk into your store.
-
September 2023 by Brandon Marin
I went in for a new phone upgrade, I Usually go to another tmobile but had to go here. Let's just say I won't go anywhere else now for help. I was greeted by the employee Juan and felt very comfortable. He spoke English and Spanish and I was with my father whom manly specks Spanish as he was thinking of getting an upgrade as well. Juan help us with the best options going forward and made ot the easiest experience I ever had at any tmobile. Highly recommend going when Juan is there, best worker tmobile probably ever hired.
-
September 2023 by Barbara Alves
Very helpful. Very friendly
-
June 2023 by Petrina Morris
Best T-Mobile store ever... The customer service is beyond any expectations... The staff go way beyond and are always very helpful
-
April 2023 by Aaron Williams
Beautiful up to date stores and friendly staff. I have fantastic service but I certainly pay good $ for my monthly unlimited bill which I would like to see changed. Especially if it discounts your monthly bill by a percentage for every year one has been a LOYAL customer.
-
March 2023 by Mary Bouley
With a friend getting tech help. Pleasant but not able to help.
-
March 2023 by Anna Maia
They fixed my cell problem.
-
November 2022 by Christopher Beck
A lot better than Verizon Bad service and its cheaper
-
October 2022 by J B (Amethystorkid)
Rude and unhelpful, employees don't seem to know what they are doing and always tell you to do everything over the phone at home.I know we are dealing with covid but why even be open at this point...10/1 Tried to give them another chance but they where not patient with my 72 year old mom, they seemed frustrated wicked rude, i know she's older but this still is no way to treat paying customers. Needless to say I'll be purchasing online only.
-
August 2022 by John Thibault
This is a store experience review. We have many stores around us. This is the only store that has helped us every single time, with issues or new phones, connections etc. And it's not a one hit wonder, as throughout a year or so we've been here and everytime they are on par. We had issues with phone and phone warranty, other stores are quick to want us to use insurance, when it's not a insurance issue, it's a manufacturer issue. These guys get it and spend the time to do their job. Unlike other stores where people don't seem to want to work. This time our experience had been with Jaun, he is awesome! But at the same time every rep in their is awesome! And willing and able to help. Just want to say thanks, I hope you guys see this. It means alot to us. And good employees are harder than ever to fund. This store has them! Thanks again and thank you Jaun. We so much appreciated a good experience!!
-
August 2022 by Grind Mode Cypher
Nice store, helpful staff
-
May 2022 by Katie L.
No customer service whatsoever. I went in and there were 2 employees helping customers. No smile or nod of recognition. After 5 minutes of being ignored I left and went to Seekonk store where I was helped immediately upon arrival.
-
February 2022 by John
Nice people. Knowledgeable and patient.
-
January 2022 by N W
Plan comes with Netflix but they never send it to you. After a week they say they can’t help you over the phone and I need to call customer service and wait 45 minutes what a joke. First bill comes in 10 days early just another scam company I’m going back to atnt
