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October 2023 by lisajean deady
Nice salesman Don HORRIBLE DELIVERY MEN!! Rude and left my furniture upside down!!
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October 2022 by Destany White
It's a great place if u r looking 4 house furniture. U can do layaway n there's no credit check. They do deliver but no u have 2 pay a fee. The fee goes by what floor u live on. They take card or cash. If u do not see some u like they have books u can look at.
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July 2022 by Yamilet Garcia
They sell beautiful furniture. Expensive but very nice
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May 2022 by Calvin Drayton
Poor service and customer satisfaction. I do not recommend it to anyone. I'm disgusted with the way they do business.
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May 2022 by Fabiola Mendes
Customer service was not great. Lady was talking on the phone not very helpful. 100 dollars for delivery and they don't put the furniture together,.in a very awkward place and furniture is cheaply made. Will never go there again.
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February 2022 by Leonilda Aquino
The delivery guys where very nice and patient with me. The guy that sold the bed to us how ever didn’t tell us the store police first of all. That’s one of main importance things u need to say b4 selling they don’t do returns first place that don’t do that will no be doing business ever again is a shame I love a lot of pieces of furniture there but the customer service is bad. I had to him I live second floor of bed came dissemble he said yea it comes in pieces the boy was bigger than me it didn’t fit poor guys had to leave and come back after calling the store and yell at the guy. It’s been awful never had an experience like this b4. In any other furniture store. Very disappointed never again
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November 2021 by Trishcuits 054
Customer service is terrible. Delivery was terrible, they were hours late, broke the hallway lamp fixture, scrapped the paint on the wall. I had scheduled between 12-5pm it was 745pm by the time the arrived and I had to call the store to see what was going in they never called me. Then the didnt ensemble the couch they left it for me to do. So as I am doing that, I realize the sent the wrong side facing couch, the longer chaise was on the wrong side. I call the store back she apologized, said she didn't even know it came in different sides and scheduled for Wednesday between 12-5pm for them to exchange it out. Wednesday came and went i had to call the store to find out they weren't even exchanging the couch because they were running behind. Now the couch is to be delivered between 11-2pm on Friday. I'm waisting hours out of my life here and I'm not very happy that they do not evenpick up the phone to call us and let us know what's going on. Friday the dont show up until 3pm.no calls i have to call them again. This time the couch wasn't wrapped very well. Had different pillows that what was in the store and what was supposed to come with it. So the delivery drivers are arguing with me telling me I cant keep the decorative pillows because it doesn't come with the couch that they brought me. So I had to call the store to tell them I want the pillows I already have that are supposed to be the correct ones with the couch. Then the delivery driver took pillows to leave me with 3 instead of 4 and was saying I stole pillows to the lady on the phone when in fact I didn't. Im all set with ever doing business with people like them. Accusing me of do ill when this company is nothing but a micky mouse company. Straight trash and I'll never do business with them again.
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November 2021 by My Pawssion by Amoreena and Bennie
I'm not sure why people gave some bad reviews. It was mt first purchase there and I had a great experience from the polite customer service to the delivery people. They were able to deliver my couch next day.As far as the actual store. It's in an old Mill building, and I didn't think it was dirty at all. I strong recommend this place. They also offer layaway.
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November 2021 by marisa goncalves
Went there last night looking for a bedroom sofa. Place is disgustingly filthy! I've never walked into a furniture store that was so awful. Furniture is of cheap quality at major furniture store prices. The dust most likely from the old worn out carpeting sent me home with severe allergies. I'm all set with this place. Ended up purchasing a nice sofa from Raymore and Flanagan. Save yourself the trip and go elsewhere. These people certainly don't care about cleanliness and appearance.
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November 2021 by Carolyn Taraborelli-Baxter
Awful customer service! Poor quality furniture and gave me two damaged couches before providing me with one that was not damaged ( took over a week)! The manger was unprofessional and never responded to my complaints and just sent the couch out without a confirmed delivery date or time! Would NEVER RECOMMEND OR BUT FROM HERE AGAIN !!!
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September 2021 by Mercy Chevez
Worst customer service!! I would never buy there again. Do not recommend to anyone!! Not reliable!!
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June 2021 by Precious M
I got bedroom set from them last year. Not only did I wait long then I was told. When the delivery guy drop it off, they somehow damaged the frame. After only a week the bed break. I reach out to they, after having me send pictures, I still never heard anything back. ... Read More
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June 2021 by Precious M
I got bedroom set from them last year. Not only did I wait long then I was told. When the delivery guy drop it off, they somehow damaged the frame. After only a week the bed break. I reach out to they, after having me send pictures, I still never heard anything back.
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February 2021 by Nereida Lopes
Worst custumer service ever. I paid for delivery the guys was so lazy to try thru the door. Their excuse is that it didnt fit. I helped my husband bring 2 sofa to the third floor. Will not recommend. And I still had to pay them $75 cash
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November 2020 by Dinka Morillo
Friendly staff and good prices