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June 2025 by Zack (thisisZACK)
Not 24 hours.
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April 2025 by Gleni Rosario
Worst customer service
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February 2025 by Michael Kelly
Pump doesn't work. Takes your card and processes the transaction indefinitely. I had to go inside and wait in a long line as there was only 1 cashier so it didn't clear 20min after I left and give a $40 fill up to the next guy
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July 2024 by Jorge Dominguez
Supposedly close at 11pm, but got here at 10:48pm and they denied access because they were supposedly closed already explained to them just needed something from the locker that will take me less than a minute but they wouldn’t allowed me inside. CHANGE THE HOURS!!!
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July 2024 by Keven Reyes
Very bad customer service
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June 2024 by Kaizar Tariq
Had a cheese pizza, it was good ?
Everyone was also very friendly.
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December 2023 by Alicia Smith
Wish I could leave 0 stars. Super disrespectful staff. I order online orders through their app for my dad. When he gets there he gives them the code and they scream at him and try not to give the order because they don’t even understand how the app works. I just can’t believe they yelled at him today and told him to shut his mouth because he asked for the drink from his order. Definitely never ordering here again there behavior is beyond ridiculous
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November 2023 by Elizabeth Darosa
My teenager who happens to be a girl of color walked in there yesterday with two friends and a gentleman clerk stood at the door. When they were about to walk out he asked “did you take the gum?” and pointed to my daughter who is the darker of her two friends and my daughter said no & he moved out of the doorway and allowed them to leave.I understand they have instances of teenagers from there but to assume that a black girl is stealing solely based on the color of her skin is NOT OK! I didn’t raise my child to ever steal or have any need to steal! This is completely unacceptable and I am reporting this to the BBB!You plant your business in urban communities knowing you’re going to profit off of the same people you racially profile. If you assume all black/brown people steal and you’re concerned with profit loss then move your business to the suburban areas where your businesses would flop because they do not spend their money on your stores!
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September 2023 by Deborah L.
I went in and purchased or three packs of cigarettes and was charged $40.80. Only upon my arrival home did I realize that they overcharged me by at least $7. I returned to the store and told them as much. The manager yelled at me and told me to leave the store. He even threatened to call the police. That is really bad business especially considering that the people in this neighborhood pay their rent.
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July 2023 by Lisa Carnali
Great customer service
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July 2023 by Uncle Big Man aka GURU DOO-DU
Good selection. This is just a expensive corporation
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March 2023 by Mark Harrison
Very helpful people that work at this store
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November 2022 by Zaira Herrera
Super rude unhelpful lady I talked to recently. Most 7/11’s I’ve been to weren’t this bad. I’m sorry but if you hate your job that much you should look for another one.
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November 2022 by Russell Huot
Really imcompetent staff. I ordered a pizza using rewards which should be $5. Instead it was $7+. I told the clerk that it should be $5. He shrugged and said "No, it's $7+". I pointed to the display sign which said $5 and he said "I'm not sure, maybe that's for pepperoni". I pointed out it that the sign says 'cheese or pepperoni' and he said "Oh, well maybe that's if you buy 2". No. Not what the sign says. Real stalemate and he didn't seem to want to figure out the problem. I was about to walk out. Finally he pressed a button on his register to add my rewards and said "Ok, now it's $5".
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August 2022 by Robert S.
Of all the 7-11s that I frequent on a quick run for something, this is the one with most challenges. It's located on Broad Street in South Providence and unfortunately, it is usually surrounded by homeless people and/or questionable beings..... Sharing facts, and not opinions, several crimes happen on a monthly basis in the surrounding areas, so at night, this is not a place to go or hang out. I usually stop by on my way to my volunteer work at the Free Clinic, which is only about a mile down the road. The parking lot is trashed with litter many times and you just have to be careful of your surroundings. They do have the basics like ice, snacks, drinks, coffee, lottery tickets, paper products, etc. I usually go in, grab a drink or a snack and I head out quickly, without making too much eye contact with people. But, it does serve an under privileged community.
