AAA Northeast Insurance Corporate Office is a well-regarded insurance provider that offers a range of services, including auto and home insurance. Customers have consistently praised the company's knowledgeable and helpful staff, who work diligently to provide personalized attention and competitive rates. One customer, Ariel Cabral, was particularly impressed with the thorough and aggressive quote she received, noting that it was worth calling to compare rates and potentially save money. Another customer, who had been a long-time AAA member since 1975, had a positive experience when they called to resolve a payment mix-up, with the customer service representative, Angel, going above and beyond to ensure the issue was resolved. The company's roadside assistance service has also received high praise, with customers describing prompt and efficient responses, as well as knowledgeable technicians who were able to quickly get their vehicles back on the road. One customer, who had a blowout while traveling with their dog, was especially grateful for the compassionate and helpful support they received from the AAA representative and the technician, Sean, who ensured they were safely back on the road. While the company's services have generally been well-received, there have been a few instances where customers have expressed disappointment with the response time or the performance of the service providers. One customer, in particular, had a frustrating experience with a towing company that AAA had contracted, leading to a significant delay in the vehicle being picked up. The customer felt that AAA needed to hold its service providers more accountable to ensure a consistent level of service. Overall, AAA Northeast Insurance Corporate Office is a trusted insurance provider that offers a range of services, with a strong focus on customer satisfaction and support.
Just finished getting a new auto and home insurance policy from Ariel Cabral. She was excellent. Thorough, knowledgable, and her quote was very aggressive. With insurance rates going up everywhere its worth a call to have her compare. Don't overpay for insurance like I did for years.
July 2024
On two separate occasions I received mileage verification forms I filled them both out and sent them back today I received another what the hell is wrong with you people it said last request here is a request from a customer. Process your damn mail and improve your customer service because presently it sucks
June 2024
Goldney was extremely helpful and just a good person all
