Blue Cross & Blue Shield of Rhode Island
Health Insurance500 Exchange Street, Providence RI 02903 Hours
Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About Blue Cross & Blue Shield of Rhode Island
Blue Cross & Blue Shield of Rhode Island is a nonprofit health insurer that helps Rhode Islanders live healthy lives. The company's vision is to improve health and well-being by providing access to high-quality, affordable, and equitable care. Customers are very happy with the service, especially with the Blue Store locations where they can talk to representatives face-to-face. The representatives at the Blue Store are knowledgeable and helpful. Some customers have had good experiences with the company, with one customer appreciating the help from a representative at the East Providence store. However, some customers have issues with the website, finding it difficult to navigate and prone to crashing. Others have problems with changes to their plans, such as needing referrals for doctors they have seen for years and changes to the gym plan. Despite this, many customers have had good customer service experiences when contacting the company. The company's retail stores have been helpful, with one customer feeling much better informed after talking to a representative. Overall, Blue Cross & Blue Shield of Rhode Island is working to improve health and well-being in the community.
Most Recent Reviews
June 2026
Courtney couldn't be more professional and courteous if she tried!!! Very happy with my visit and the services provided.
May 2026
The OTC program is not as advertised the website even says you can spend $50 a month on groceries or over-the-counter meds I get $50 a quarter and I can't spend it on groceries... If you do the online shopping for groceries they advertise name brand items and get Dollar tree items when they arrive to your house
April 2026
They have helped me every time, very responsive and easy to talk to.
More Comments(76)
- Providence, Rhode Island
