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July 2025 by Nikki Mayer
Wouldn’t let me do an online return in store. It states on the website you take returns in store up to 30 days even from online products. Was told there was no manager available to do a return then sent me to the Warwick store where they told me I could not do online returns in store. I will never be purchasing anything again from this store online or in person. Rude staff
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February 2025 by Maegan Silva
I have been trying to get my ears re pierced for years and haven’t found anyone who had the knowledge or personality for me to be confident going to them. Until I found Kaitlin here. She was so nice, and knew everything about re piercing ears. And what was going to be best for me. I will recommend her to everyone and anyone who will listen to me. I am putting a picture but don’t mind my red ear. They were pierced 30 seconds ago. 😂 I’m just so excited.
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November 2024 by Ryann Clarke
Trinity was amazing! She made ear piercing easy and stress free.
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October 2024 by Kristin Brown
I walked in during the afternoon, and the employee didn't acknowledge me or my husband. She was having a phone conversation.... I'm highly disappointed in this location. It wasn't a work related call or a customer call ... she was talking about her personal life.
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August 2024 by Kelli Tanguay
I had the pleasure of meeting Lee on our trip this week. I had 4 kids in tow and they were all very excited to get new jewelry and headbands for school. Lee was very helpful with me and the kids, which I appreciated immensely.
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August 2024 by Tracy Brousseau
Poor customer service. My daughter bought a piece of jewelry for a piercing on her ear. She left the store and when she tried to put it on, the clasp was faulty so she went right back and was told "no returns". She was not offered a replacement. So she should just eat that piece of junk she was sold? Needless to say, the jewelry went in the trash at the mall. I really don't like to write a negative review but I just think they handled this poorly.
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July 2024 by Marion Martin
Trinity is the ?. I got my 2 month old daughter’s ears pierced and she was very gentle and compassionate. She exuded patience throughout the entire process. Thanks for all you do especially for the lil tiny ones!
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February 2024 by Livia
Trinity needs to check her attitude. Me and my friend came in because she gets free earrings under 17$ since she got her earrings done a while ago. The store was a mess and we were waiting in line and then Trinity.. gave us the worst customer service ever. My friend was having trouble finding the email and Trinity was again giving us attitude for not being efficient enough even thought there was no one behind us in line lol. Didn’t offer to put in her email or nothing. Finally we did it and Trinity muttered something to her coworker who I didn’t her the name but what it sounded like was talking about us. We said thank you and she dirty looked us and said nothing. If you hate your job quit, Trinity should just be reprehended for ignorance truly.
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February 2024 by Stacey Soccio
Trinity G was wonderful with my daughter’s ear piercing. So nice and skilled. Thank you!!
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September 2023 by Nicole Stellar
So I took my daughter to finally get her ears pierced for her 11th birthday yesterday. And let me tell you! Nikki who works and doing piercings is a gem! She was sooo sweet and accommodating and so knowledgeable. She was so confident when giving advice for earing for my daughter and I was NEVER nervous because I knew I can trust her in what she does.
THANK YOU SO MUCH NIKKI FOR THE WONDERFUL EXPERIENCE, and if you are at clairs I will always come in just because you give the BEST Service! ❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤
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April 2023 by Katrina
Guy at Claire’s was nice and friendly stores clean and well stocked
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April 2023 by emilyv76
I have been waiting here for like an hour for them to open the store but it is 3:10 p.m. and still closed. This is ridiculous!
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March 2023 by Noah N.
Disrespectful sexually verbal abuse. And said quote for quote "boys are good for nothing"
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December 2022 by Starrygirl92
So I took my daughter to finally get her ears pierced for her 11th birthday yesterday. And let me tell you! Nikki who works and doing piercings is a gem! She was sooo sweet and accommodating and so knowledgeable. She was so confident when giving advice for earing for my daughter and I was NEVER nervous because I knew I can trust her in what she does.THANK YOU SO MUCH NIKKI FOR THE WONDERFUL EXPERIENCE, and if you are at clairs I will always come in just because you give the BEST Service! ❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤
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November 2022 by Juno Stolarsky
So I took my daughter to finally get her ears pierced for her 11th birthday yesterday. And let me tell you! Nikki who works and doing piercings is a gem! She was sooo sweet and accommodating and so knowledgeable. She was so confident when giving advice for earing for my daughter and I was NEVER nervous because I knew I can trust her in what she does.THANK YOU SO MUCH NIKKI FOR THE WONDERFUL EXPERIENCE, and if you are at clairs I will always come in just because you give the BEST Service! ❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤
