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January 2024 by Bianca BRASHEARS
The old lady that works Saturdays around 1:30pm is an absolute menace to society. A person should feel comfortable and confident while shopping. I felt nothing but uncomfortable and out of place when just simply looking around. She should be let go of.
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January 2024 by susan calcagni
I enjoy shopping with a professional. Monique knows fashion, her suggestions are always in the customers best interest.The compliments I have received, from my selections from there, are more than complimentary.
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January 2024 by Stephanie Linakis
The salesperson on the floor, who is the owner I believe, was extraordinarily pushy and to my mother and me. After trying on several items, we sung our praises for her inventory (which is indeed lovely), but explained nothing was quite right so would not be purchasing then, but that we would be back another time. When she learned that we would not be purchasing, she gave us a dirty look and signaled silently, but clearly to leave the store. This was particularly shocking after she had crowded us out with her running commentary for twenty minutes (how flawless everything looked on us, how unparalleled her items, etc). Based on similar reviews from others, it doesn't seem she is very motivated to change, which is a shame. We will not return.
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January 2024 by Paul P.
I have been shopping here for three years. Monique, the owner is very accommodating! She takes the time and helps assemble outfits from all the beautiful, high quality clothes in her store. My wife has always been pleased with the choices. There have been a couple of things that have been returned. Which has always been no hassle. These returns have gotten my wife in the boutique which has helped Monique help me choose the right things. You will not be disappointed!
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December 2023 by Stephanie Schwartz
Planned a girls trip to this store and we were warmly greeted. We received personalized recommendations on all the beautiful items. The jeans are amazing. Highly recommend this shop and will be back
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November 2023 by Zirka Hanas
Visiting from Maryland, I happen to stop in during my daily walk and Monique recognized me and knew my name from my first visit in July. She knew instinctively the size I would need and was very congenial. It was so nice to shop in an exclusive boutique, as I did long ago . Boutiques like Garbolino are very hard to find and Garbolino is a one of a kind boutique.
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November 2023 by Anne D.
11/4/2023. Don't. Rudest sales girl (who I've since discovered is the owner). I came in for a sweater displayed in the window. After some window shopping and incessant reminders that they were a "designer boutique," I was eventually berated for touching the tag on the sweater displayed on the mannequin that I came in to purchase. Shame it was my size.
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October 2023 by Janice E.
I went to Garbolino Saturday 10/14/2023. This boutique is as fabulous as it was the day it opened! You will not find a more elegant and exquisite collection anywhere! The woman there knew the merchandise. She was very informative, helpful and professional. My experience could not have been better!
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October 2023 by Courtney Rebensdorf
I have known Monique and been a client at Garbolino for 25 years. Would not go anywhere else. A large department store can be overwhelming so it is comforting to know Monique knows me and my style. She always lets me know when she gets a new line in that she thinks I will like, and also gently eases me in to styles that may be a little outside my comfort zone. She has never been wrong. A woman does not need to be a 20 year old size 2 (although that is certainly great!?) to find something stylish at Garbolino. As an aside, I just got back from Athens. While shopping there, I was drawn to styles in the window of a sweet little boutique. As I entered, the sales woman complemented me on the pants I was wearing from their spring line. I had not even noticed that the boutique was Ioanna Kourbela, one of my favorite lines at Garbolino. So, while a holiday in Greece was really nice, one doesn’t need to travel to Europe to find great European styles when we have Garbolino nearby on Federal Hill!
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May 2023 by Julie Wade
When I am looking for a special or unique look for a night out or occasion I love to shop at Garbolino Boutique. I always find something that makes me look and feel great and walk out excited to wear my new outfits.Monique makes trying on the styles fun and ensures I am 100%satisfied with my selections. A must place to visit while visiting Federal Hill.
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May 2023 by Cindy W.
I was fortunate enough to visit this charming boutique a few years ago, and I'm so happy they now have a very user-friendly website to purchase from since I'm on the opposite coast! I find the merchandise is top-notch and unique. My most recent purchase was received in record time and I was notified of the shipment's whereabouts throughout. A+ service!
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March 2023 by Kui Wang
I discovered Garbolino Boutique by accidental while I was in the area doing grocery shopping. I am very conservative when it comes to clothing selection. Garbolino is kind of eye-opener for me. The owner is very patient and understandable. She showed me a round, and gave me a lot of styling advices so I could gradually ease into the modern fashion world. It feels like I have a personal stylist :-) In the end I got a couple of jeans, some fashion and comfortable tops, and a beautiful scarf.
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March 2023 by Alyssa Bourque
I wasn’t going to write this as I know one bad review for a small shop can be devastating, but after reading that several other customers had a very similar experience to mine, I decided it should be shared to potentially save others the trip to this boutique. When I initially walked in the owner was friendly, and was up selling her products as any retailer would. There was one jacket I absolutely loved and tried on, thinking I was probably going to get it. After battling it out with myself I realized I should really be saving the money for other things, apologized to the store owner, and hung the jacket back up. Immediately after, the woman stopped engaging with me and went to go work with another customer. My aunt was in the dressing room trying something on, so I sat in the chair right outside of the room. I was barely sitting for five seconds before the owner told me she “needed that chair to work with a customer” (for all she knew I still was one, I just wasn’t getting that jacket. There was also another unoccupied chair right next to the other dressing room, there was truly no reason for me to have to be out of that chair). As I was walking away she repeated that she needed the chair to “work with a customer” and told me I could stand by the “place where people hang out” near the window. She was very dismissive, rude, and I will certainly never be buying from this store. I wouldn’t recommend this boutique, especially if you’re just looking to browse.
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March 2023 by Fertile Underground
I am an avid window shopper if Garbolino, and invariably I am drawn in by the unusual and fashionable styles. High quality and great style.
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March 2023 by Lynne G.
Rude and condescending - I will never step foot in there again!!! My sister, niece and I traveled to Federal Hill for a fun afternoon of shopping and lunch. This store was our first stop and my niece and sister were treated rudely, my niece was told that she couldn't sit in the chair outside my fitting room because the salesperson/owner wanted to sit there so she could "take care of her customer" - and she led my niece over to sit next to the exit door. WHAT?.. Who does that? It was just like that infamous scene from Pretty Woman where the sales associate was so condescending and rude to Julia Roberts. And she wasn't even there waiting to help me. I was and still am appalled by this abusive treatment and I refuse to support any person or business who passes judgment on people, and is rude and disrespectful to their clientele. I do NOT recommend this business. Luckily for us, everyone else we met that afternoon were friendly and kind so we had a lovely time. But the negative experience has stayed with me. I reached out to the owner directly and her response was as follows: I'm sorry to hear you and your family had a frustrating experience, but I really appreciate you bringing this to my attention. Please know that this situation was an exception, we are known for taking ownership and caring deeply about our customers. While the past cannot be fixed, you have my personal commitment to improve the way every customer is served. Until then please accept my sincere apologies." Based on some reviews I have read, this was not an exception and we are not alone in our feelings. I do hope that they will improve, but I will never patronize this store again. Lynne G.
